None of my rear usb ports are working - Motherboard AsRock H61M-DGS

HeadSh00tZ

Reputable
Apr 5, 2017
22
0
4,510
Hi. So, I got issues with my rear usb ports. One day, I was listening to music with my headphones, then when I wanted to watch movie, I wanted to change from headphones to speakers, so I had to put my arm behind my pc because im too lazy to rotate the whole case. Now, when I was looking for the headphones cable to plug it out of pc, my PC has crashed and it needed to restart.

After it has restarted, some kind of Auto-repair was going on, and it failed. After my PC rebooted after that, rear usb ports weren't working at all. Mouse, keyboard, ethernet to usb adapter, nothing worked. I checked inside Device Manager and those ports are not even listed there. But here is an interesting thing, when I plug in and out my phone to any of rear ports, my phone reacts to it but doesn't charge. So, I think the problem might be something about lack of power or something about that?

I'm running on Windows 10.
Motherboard is ASRock H63M-DGS. I don't have warranty so I can't replace it.
 

HeadSh00tZ

Reputable
Apr 5, 2017
22
0
4,510


Thank you for answer, I tried and was excited for a second but here's what happened.

I installed INF drivers and my PC needed to reboot. When it was starting again, my phone has actually started charging so I quickly plugged in my keyboard to see if it'll work, but then everything was like before or even worse. Now, my phone doesn't even react to plugging it into USB port, it seems like those USB ports are totally dead. What do I do?

Maybe the best option is to take my PC to the service and I think I will, but i'm looking if there is other way to fix it.