RX 480 8gb struggling with FPS

jonnydalin · Aug 13, 2018

Hi, I upgraded my graphics card from ASUS Radeon R9 380 4GB STRIX GAMING to Sapphire Radeon RX 480 8gb

Now lately im struggling with low fps, around 25-40 in BF1, Black ops 4 and starwars battlefront.
Battlefield 1 worked nicely with the other graphics card.

I do not seem to get low fps when i run VR games with the vive.

I just did a fresh install of windows 10 x64, updated bios, installed 18.5.1 of the amd radeon software.

I have tried setting the power slider in wattman to 50.

Tried all resolutions and the settings in Battlefield 1, but even at minimum resolution and all settings to low/off i still get horrible fps.

DXDIAG: https://drive.google.com/open?id=1Jc9vEWAIqwCCeYv3QjJ1vn1jcZLK_f-l

GPU-Z Sensor Log: https://drive.google.com/open?id=1CXj2S8fPNHM7bWmg1UJHK38J8nSAaMer

I honestly do now know how to fix the issue. please help me.

engineer5261 · Aug 13, 2018

Well it can't be your PSU because 380 has a higher power consumption. It really sounds like something may be wrong with your graphic card. Can you RAM / return / replace?

jonnydalin · Aug 15, 2018

No other options than returning the card?

mbgaskins85 · Aug 15, 2018

An RX 480 @1080p should be able to to hit 50+fps in those games. Assuming your PS is up snuff and your not overclocking I would definitely say it's time to do a RMA.

engineer5261 · Aug 15, 2018

jonnydalin :

I would try the card in a different build. Why would you set the power slider to 50? Would that not throttle the card / underclock it? Can you disable throttling? RX480 can comsume upwards of 150Watts on high loads/clocks.

jonnydalin · Aug 15, 2018

engineer5261 :

On AMD cards the deafult is "0" so i've set it to "+50" so to speak, to make sure it is not throttling.

My PSU can easily handle the GPU, im using a 650w PSU

I have no other build to try the graphics card in unfortunately.

My graphics settings in those games makes no difference whatsoever, i have tried with 1024x768 and low on all settings in BF1 not getting any change in the fps counter.

engineer5261 · Aug 15, 2018

Okay, I see what you mean. Unfortunately, looking at the symptoms it all points to there being something wrong with your particular Rx480. The gpu load vs power draw numbers are all over the place. Is RMA an option for you?

jonnydalin · Aug 15, 2018

engineer5261 :

jonnydalin · Aug 15, 2018

Warranty was over a month ago, but.i suppose i could send it back as an reclamation case, I just benchmarked then card in 1080p high settings, 39-47 fps so I suppose it's broken somehow

engineer5261 · Aug 15, 2018

Sorry, looks like something may be wrong with the GPU/PCB itself.

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