Hello.
I am using a Huawei B715s-23c sent by my service provider with a 4G LTE plan, which works pretty well for a mobile connection. However, there is an issue that occurs randomly while gaming: the connection simply drops out. It affects every device connected to the router, and the connection goes back up in 1-5 minutes without a reboot. The router itself doesn't turn off and acts like it's working. Windows 10 may or may not give the exclamation point next to the network icon. The problem is not easily reproducible, because the router may work for days without disconnecting, or it may disconnect several times a day. Interestingly enough, the disconnection only seems to occur while gaming. Stuff like browsing, YouTube and Netflix work flawlessly.
Some background: I had the exact same issue with a Huawei B315 router (maybe Huawei routers are simply bad?) and I have managed to reproduce the problem with two different setups, so I'm guessing the issue is inside the router, weird QoS settings perhaps?
What I have tried:
- Force LTE1800 (I was told it's the best band)
- Disable router firewall
- Try different cables and ports, both router and PC
Additional details:
- Router is plugged to PC via ethernet cable
- Router signal is strong, no interference
- MB: MSI Z370-A Pro
- CPU: Intel Core i5 8600k
- GPU: GTX 1080
- OS: Windows 10
The service provider's customer service is helpless, so I'm asking the real experts here.
Thanks.
I am using a Huawei B715s-23c sent by my service provider with a 4G LTE plan, which works pretty well for a mobile connection. However, there is an issue that occurs randomly while gaming: the connection simply drops out. It affects every device connected to the router, and the connection goes back up in 1-5 minutes without a reboot. The router itself doesn't turn off and acts like it's working. Windows 10 may or may not give the exclamation point next to the network icon. The problem is not easily reproducible, because the router may work for days without disconnecting, or it may disconnect several times a day. Interestingly enough, the disconnection only seems to occur while gaming. Stuff like browsing, YouTube and Netflix work flawlessly.
Some background: I had the exact same issue with a Huawei B315 router (maybe Huawei routers are simply bad?) and I have managed to reproduce the problem with two different setups, so I'm guessing the issue is inside the router, weird QoS settings perhaps?
What I have tried:
- Force LTE1800 (I was told it's the best band)
- Disable router firewall
- Try different cables and ports, both router and PC
Additional details:
- Router is plugged to PC via ethernet cable
- Router signal is strong, no interference
- MB: MSI Z370-A Pro
- CPU: Intel Core i5 8600k
- GPU: GTX 1080
- OS: Windows 10
The service provider's customer service is helpless, so I'm asking the real experts here.
Thanks.