No Signal RX580 / Ryzen5 2600x

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demonpossesser

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Aug 13, 2018
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10,510
Okay, so recently I've bought a new motherboard and processor.
Asus ROG CROSSHAIR VI Hero (WiFi AC) and
AMD Ryzen 5 2600X.

I know it's going to be hard to believe without pictures, but I'm getting a "no signal" notification on my monitors and TVs. I've literally tried every single solution under the sun (praise it).

At first, I thought it was a motherboard problem, many of the solutions involved flashing the BIOS. None of that worked. The motherboard doesn't have any video ports.

Then I moved to the graphics card. I'm rocking a POWERCOLOR Red Devil Radeon RX 580. I've switched around the HDMI and Displayport cables, switched it out for my old GPU, ZOTAC 1050ti, tried my other monitors and TVs, even turned on the system without the graphics card.

I've installed the latest BIOS on a flashdrive and that still didn't work. I've asked a family member and they had me take things out and put them back in as well as trying everything I just mentioned. I've checked the motherboard manual and I followed it to a T. If there's anything else that you think I should try please let me know. I haven't even had it for a day and literally nothing works. The motherboard lights up and the runs are a'spinnin'.

<ModEdit>
Title relevance & fixed wall of text.
Barty1884
 
Solution
Barty1884
It does need a BIOS update, yes.

But on that specific board, you should've been able to do it without a 1st Gen CPU with the USB BIOS Flashback tool.
Strange, but since you had a 1st Gen chip to use, no big deal.
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demonpossesser

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Aug 13, 2018
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10,510


My full specs are:
Ryzen 5 2600X
ASUS Crosshair VI HERO (WIFI AC)
HyperX Fury 16GB (2x8GB)
PowerColor Red Devil Radeon RX 580 8GB
240GB SanDisk SSD PLUS
2TB Toshiba HDD
1TB Seagate HDD

I've tried flashing the BIOS and putting the USB into the correct slot on the back also looked for the flashing LED, but to no avail.
 
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Greeko85

Greeko85

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Oct 3, 2015
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The bios flashback can be a bit finicky at times-some steps that may help:
-Format the usb stick to FAT. At times I have seen boards ignore NTFS formatted drives.
-Place the file to the root directory of the drive.
-Rename the file to c6h.cap (I believe it HAS to be named that for the board to detect the file)

Turn off the pc, put the usb stick on the appropriate slot-from memory its a usb2 port with a white border around it?Do not turn on the pc but instead press and hold the flashback button until it starts flashing-usually around 3-5 seconds. When the blue light has stopped flashing you can reboot your machine.
 
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demonpossesser

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Aug 13, 2018
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10,510


Okay. I've already tried formatting the flashdrive and reinstalling/renaming the BIOS software and putting it into the appropriate slot on the back, and held the flashback button. I've checked the manual numerous times and it never said anything about turning the system off when doing this. I'll give this a try and get back with you. If doesn't work I think I'll putting in my old Ryzen 5 1400 processor and see what happens.
 
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demonpossesser

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Aug 13, 2018
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10,510
Okay, so what I had to do was put my old processor in the motherboard, download and install the newest BIOS update, and then put in the 2600X. I called the store that I got it from and they said that the Crosshair Hero VI is a Ryzen first gen motherboard and that has to be updated in order to use second gen processors.
 
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