Westinghouse WD32hb1120-C Image Retention

Prahsper

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Jul 3, 2014
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Hello,
I have 3 of these 32in. Westinghouse wd32hb1120-c TV's. Westinghouse does not have a return or exchange policy with their products-so they claim. They can only offer a refund for products under warranty only if you have it recycled or donated and send them pictures of such to prove. Then they will send full refund 5 weeks later. SO I HAVE BEEN TOLD BY THEM.
My problem is one of the TV's has this image burn/ghostly issue. If I leave a still image on the screen for a minute and close whatever window is open, the image of that page or picture stays on the screen.
It will disappear on its own eventually, but it is annoying. The burned image show right thru anything I open on top of it. Only this TV does that. The other two doesn't have this problem.
Can anyone tell what may be going bad in this TV to cause this? Thanks.
Can provide pictures of the issue if it can be done here.
 

rgd1101

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