radeon HD 8350 shows up as HD 7300 after updating to windows 8.1

sonofpern

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Jun 5, 2018
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bought a refurbished Asus M51BC with the FX-6300 (for $190!! not bad...) and Radeon HD 8350.
of course the first thing I do: install steam and Astroneer to see how it runs, and Astroneer says it may have a problem with the drivers being out of date, even though device manager says its up to date at 13.101.somemthing. I didn't screenshot that one, but I'm assuming the discrepancy there is because I don't have windows 10? Either way, astroneer runs at 8 FPS max with all settings low, vsync off and res 1360 X 768. I know it's not a great card but was hoping for at least 15-20 FPS.

So I update to windows 8.1 hoping to get some updated drivers, and once all is said and done, I now show I have a Radeon HD 7300 and Astroneer (or steam?) gives the same warning about an outdated driver on the graphics card potentially causing poor performance. CPU-Z has shown the same graphics card shown in Device Manager both before and after updates. Device manager also won't update the HD 7300 drivers, saying they are up to date, even though Astroneer/Steam says they are not.

I have no idea where the issue here is between incorrect GPU shown and not being able to update drivers. Is this going to be a constant hangup because I'm running old windows? Will this card ever achieve the 15-20 FPS I want, or should I just slap my old GT 710 in there and forget this ever happened? haha please help.
 
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Yeah, it's the weakness of the card. I wouldn't worry about the driver saying HD 7300, as the 8350 is basically just a relabled 7350 most likely, and some of the older AMD cards get listed by their series number rather than a particular model.

It's the card itself. I only did a very basic bit of searching, but it looks like the HD 8350 and GT 710 are about at the same performance level.

King_V

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Mostly the HD 8000 series is an OEM rebrand of the 7000 series.

That said, while I recommend actually using Windows 10, updating the OS isn't really the way to go to get the latest graphic drivers. Instead you should get them from AMD's site directly.

https://support.amd.com/en-us/download - select Desktop Graphics -> Radeon HD Series -> Radeon HD 8300 Series PCIe (OEM), then select the correct OS

For Windows 7, 8, and 10, regardless of 32 or 64 bit, it looks like it's the Catalyst 15.7.1 drivers, though they offer the option of the Crimson 16.2.1 as a beta (you can decide if you want to take that chance or not)
https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064


Also, download DDU (Display Driver Uninstaller). https://www.guru3d.com/files-tags/download-ddu.html

1. Run DDU to completely remove the drivers. You'll want to remove the old Nvidia drivers AND the AMD drivers that Windows 8 put in, so you might have to run this twice.

2. Install the AMD drivers you downloaded.


Not knowing how much RAM you have, etc., and not really knowing much about the game Astroneer, I can't say if you'll get a dramatic improvement nor not.
 

sonofpern

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Jun 5, 2018
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meant to mention GT 710 is from an old system, haven't put it in theAsus m51bc yet. my old system bottlenecked at the CPU pretty hard for most games. I play on minimal settings because (as you can see) I am pretty cheap but I don't mind it, I still play original Doom and Hexen, original StarCraft etc. I wanted to get the Radeon card to its max performance to compare it to the GT 710.

I'll try out the AMD installer, maybe it's smarter than windows lol
 

King_V

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Definitely. In fact, I think by default, DDU shuts off auto-updating of graphics drivers in Windows. I generally recommend keeping up to date manually with GPU drivers.

That said, if it was bottlenecking hard on the CPU, then it's likely your weak point is there.

One thing to try is, once you've got the latest driver, play the game. Then turn the details higher and try again. If the performance is unchanged, then the CPU is likely the issue.

Honestly, though, I don't know if there's much of a performance difference between the HD 8350 and the GT 710. These are both very outdated, very low end cards.
 

sonofpern

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Jun 5, 2018
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CPU bottleneck was the old system, I upgraded to the FX-6300 from an AMD A6-5200 system. both cards should be similar in performance, but the 8350 in the new FX system is giving worse graphics than the GT 710 in the A6 system. I'm just concerned why the new FX system is misreading the current graphics card, so I wanted to resolve the source of that before I start swapping hardware around.
 

sonofpern

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Jun 5, 2018
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even with the driver updated from the link above, it still shows as an HD 7300 instead of the HD 8350 listed on the website I bought the computer from. I have not opened the case since it's still under the refurbishers warranty. Compatibility for Astroneer lists the HD 8350, but not the HD 7300 so that's why I'm focused on the driver issue misreading the graphics card. Device manager read it as an HD 8350 before I updated windows, but I didn't really benchmark the game at that point, wish I had haha
 

sonofpern

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and yes, turning all the graphics settings from low to high cut the framerate in half, down to 4-5 FPS so it's most likely either the card itself being weak or the driver issue, right?
 

King_V

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Yeah, it's the weakness of the card. I wouldn't worry about the driver saying HD 7300, as the 8350 is basically just a relabled 7350 most likely, and some of the older AMD cards get listed by their series number rather than a particular model.

It's the card itself. I only did a very basic bit of searching, but it looks like the HD 8350 and GT 710 are about at the same performance level.
 
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