Trident Z RGB 128GB 2133mhz with Asrock Taichi x399 and 1950x PROBLEMS

Aug 15, 2018
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So, I can't get my new build to post with all 8 DIMMs occupied. Furthermore, when I try other configurations of ram both the BIOS and Windows can see all that's installed but a percentage of it is 'hardware limited'. So, for example, if I have 4 DIMMs installed in the correct config as per the mobo's manual, BIOS and Windows sees 64GB installed but only 47.9GB is usable. (one 16gb stick hardware reserved?) Interestingly, if I have 7 modules installed, then they both see 112GB installed but only 79.9gb is usable which is 32GB so two sticks hardware reserved? It makes very little sense.

I've tried booting with one stick in various slots and it won't post or i get a BSOD. Not surprised by this though. I haven't tried two sticks in dual channel yet but I have tried 4 sticks in quad channel and I get the issue described above.

I know the ram is compatible with both the socket and the cpu as Linus used this exact kit in his 1950x build on youtube, although he was using an asus rog zenith extreme and not an asrock taichi. So I suspect it's a mobo issue, but for the life of me I cannot figure out what's going wrong. I've updated my BIOS but that hasn't helped. (version 2.3.0)

I even tried unchecking the greyed out 'maximum memory' box in msconfig > boot > advanced and set it to 64GB when I had 64GB installed in quad channel, and I got a BSOD loop with multiple error codes each time it tried to boot. One of which was BAD_POOL_CALLER which apparently suggests RAM corruption? The only solution to this was to do a clean install of Windows, but I still get that funny noise when booting up which apparently indicates bad ram? It boots fine though.

I ran windows memory diagnostic before I got the BSOD and it all checked out. Before this ram kit I was using a 128GB Corsair Dominator Platinum kit which I knew wasn't officially supported by either AMD or the x399 Taichi, so it came as little surprise when it didn't work, but interestingly all the issues I had with that kit I've had with this one, despite this being officially supported and on the qvl for both the mobo and the cpu.

Aside from checking the CPU to see if any pins are bent, I feel like I've tried everything and nothing is working! I'm tearing my hair out over here! Anyone have any ideas or have had similar problems?

One final question: I currently have 7 16GB modules installed. (112gb total but 79.9 usable) Is this in any way bad for my components? I can get by with this amount of ram, but I just don't want to fuck anything up with this configuration.

I'd really appreciate any advice anyone can give.
 
Solution
I will look into it for you and get back to you probably this evening. From manufacturer to manufacturer, and even from board to board, sometimes the nomenclature (What they call specific things, in case you didn't know what nomenclature is. Which you probably do, but you'd be surprised how many don't) varies wildly. ASRock may call a thing X and ASUS calls it Y, while Gigabyte doesn't even have that feature on a similarly tiered board but has three others that aren't on the competitor models. Pffft. Hard to keep up.

I'll look at the user manual and some reviews after while to see if I can tell you but I'm pretty sure ASRock has the memory voltage settings located in the AI Tweaker tab under the Voltage configuration sub category...
Go into your bios, change the option from Auto or Fast boot under memory boot type to Disabled. Make sure memory enhancement settings are set to Normal. Verify that memory timing mode is set to Auto.

And most important of all, bump the DRAM (Memory) voltage up by about .005-.020, whichever is least increment it will allow you to increase the memory voltage on that motherboard. Try it and see what shakes out.

If there is no love by the time you get to 1.4v then it may be necessary to apply a small overclock to the CPU to bolster the memory controller. With that many modules it's highly likely that the memory is unstable without either a higher voltage or an overclock, or both.
 
Aug 15, 2018
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Hey darkbreeze, thanks for replying. Would you be able to tell me exactly how to do this? I've had a look at the bios settings but for the life of me I can't see any settings for memory boot type. There's a fast boot mode and an ultra fast mode under the boot tab and that's set to disabled. Is this what you're referring to?

Likewise, I can't find any memory enhancement or timing settings. Can't seem to find them in the manual either.

So yeah, not at all sure how to do any of this. Thanks so much for the reply though. I'll keep digging around in the bios to see if i can find them in the meantime.
 
I will look into it for you and get back to you probably this evening. From manufacturer to manufacturer, and even from board to board, sometimes the nomenclature (What they call specific things, in case you didn't know what nomenclature is. Which you probably do, but you'd be surprised how many don't) varies wildly. ASRock may call a thing X and ASUS calls it Y, while Gigabyte doesn't even have that feature on a similarly tiered board but has three others that aren't on the competitor models. Pffft. Hard to keep up.

I'll look at the user manual and some reviews after while to see if I can tell you but I'm pretty sure ASRock has the memory voltage settings located in the AI Tweaker tab under the Voltage configuration sub category. Probably have to open the voltage configuration sub cat to find the memory voltage settings.
 
Solution
Aug 15, 2018
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Thanks dude.

Just to update you, I've since followed the advice I got on the asrock forums about checking to see if any pins were bent. I couldn't tell if any were, even with a zoom lens but in any case I reseated the cpu and rebuilt the system, and now it all works flawlessly. All 128GB installed and it boots fine and there's no hardware reservation at all. So super happy.

Just wanted to update you so you didn't waste your time! I'll mark it as solved but thanks for pointing me in the ram frequency direction. I'll be looking into that anyway!
 
I'd almost bet that something was not quite right. Memory wasn't actually getting fully seated, CPU cooler was too tight, graphics card not seated fully, 24 pin ATX or 8 pin EPS connections to the motherboard were not firmly seated in the motherboard. Something. I'm thinking RAM but who knows. Glad you got it sorted anyhow. Good luck to you.