New Ram won't work on compatible motherboard.

zeph2234 · Sep 1, 2018

I recently purchased new ram from HyperX here is the specific model: LINK
If you don't trust the link I setup then I will put the full link at the bottom of the page. I bought new ram because I was using 8 gigs of DDR4 ram. However the clock speed was not the highest so I decided to buy 16 gigs of DDR4 3200Mhz of ram. When I got them I unplugged everything from my computer and took out the old ram. I put the new ones in and made sure that they were put in correctly and pushed down all the way. I then booted my computer up and my computer booted up fine all of the leds turned on, the gpu fan started spinning, and I heard the noise I usually hear when my computer starts up. However, the Monitor would not detect my computer I turned the monitor off and on, unplugged the monitor from the computer and its power source for 30 seconds, and even left the monitor plugged in to power but disconnected from the computer. Is this just the monitor not detecting my computer or a problem with the ram? When I took the new ram out and put in the old ram is worked perfectly. Here is a list of my specs; I made sure everything was compatible.

GPU:
Gtx 1070
CPU:
Intel Core i7 6700K @ 4.00GHz
Motherboard:
Asus H170-PRO (LGA1151)
Ram: Hyper X DDR4 3200mhz or old ram 8.00GB Single-Channel Unknown @ 1064MHz (The Ram itself says XPG).

I'm not sure what I can do is it just the monitor or is something wrong with the computer?

Ram Amazon Link
https://www.amazon.com/HyperX-Kingston-Technology-HX424C15FB2K2-16/dp/B07BJJRWLS/ref=sr_1_3?ie=UTF8&qid=1535823351&sr=8-3&keywords=HyperX%2Bddr4&th=1

Kasper Jorgensen · Sep 1, 2018

Things to try..

1. Reset CMOS
2. Put in your old RAM and Update BIOS to newest version if not already.

BTW. Your old RAM @1064 MHz is DDR (Double Data Rate) meaning it was running effectively 2133 MHz, which is the stock default DDR4 RAM speed.

geofelt · Sep 1, 2018

Have you inserted each stick in the proper ram slot?
You motherboard manual will tell you which slots to populate if you are not using all of them.
Sometimes it matters, sometimes not.

Defective ram is certainly a possibility.

Test the new ram sticks individually in the ram slot that you know works.
If it can boot, run memtest86 which is the gold standard for testing ram.

If each stick tests out ok individually, you may have a problem with a ram slot on your motherboard.

If one stick seems to be bad, be prepared to send in both for a ram.

Another possibility is a bent pin in the motherboard cpu socket.
I would not remove the cpu from the socket to check except as a last resort.
It is too easy to bend pins in the process.

Ram issues are often addressed with bios updates.
Check to see if an update addresses your problem.
I would not flash the bios unless the specific issue is fixed.
At least not right away on speculation until the issue is resolved.
A failed flash will just compound your problem.

kraelic · Sep 1, 2018

Agree, try the sticks individually and in different slots. If one works and the other does not, keep moving the working one to see if your motherboard has a bad RAM slot. As they are a kit they both have to be returned to RMA for a replacement set.

A BIOS update may not be a bad idea as many have been released to address memory compatibility if neither new stick works.

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