ADATA Ext HDD not recognised on Win 10 even when it works fine on Ubuntu on same laptop and same USB port.

guglusharma

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Sep 13, 2011
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When I connect my 1 TB ADATA HD650 HDD to my Windows 10 laptop, the disc spins, but the device manager shows error with the following Descriptions in Events when i try to reinstall device driver:

Device USB\VID_0000&PID_0000\5&eb9085&0&18 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_03F0&PID_1A40\AFB19H35RA52000094
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFF0000F130
Present: false
Status: 0xC0000719


Device USB\VID_0000&PID_0000\5&eb9085&0&18 had a problem starting.

Driver Name: usbstor.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Service: USBSTOR
Lower Filters:
Upper Filters:
Problem: 0xA
Problem Status: 0xC000000E


Device USB\VID_0000&PID_0000\5&eb9085&0&18 was configured.

Driver Name: usbstor.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.17134.1
Driver Provider: Microsoft
Driver Section: USBSTOR_BULK.NT
Driver Rank: 0xFF2000
Matching Device Id: USB\Class_08&SubClass_06&Prot_50
Outranked Drivers:
Device Updated: false
Parent Device: USB\ROOT_HUB30\4&be543c9&1&0


Can anyone understand these and help me? My drive is kinda unused, but sadly out of warranty.
When i connect the HDD to Win 10, i hear the audio of an ext HDD being connected, but it doesn't show. even on Disc manager, it shows only my primay HDD.

Update: I formatted the drive on Ubuntu on my same Laptop where it was perfectly working on the same USB port. I even changed file system from fat32 to NTFS, but still no luck on Windows.
 

dr.lafo

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Aug 16, 2018
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You can try to reformat it on Ubuntu, just keep your mind on file system type. You need to choose NTSF file system.
I have similar problem with my usb and i didn't manage to format it
 

guglusharma

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Sep 13, 2011
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I have already formatted it to NTFS, but its still not getting picked up on Win 10.
 

dr.lafo

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Aug 16, 2018
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Can you open it on Ubuntu and put some file on it? If yes try to find drivers for this ext HDD or USB drivers for your motherboard.

You can check in Contol Panel - Administrative tools - Computer management - Disk Management and see is you HDD listed and did he have drive letter ?
 

guglusharma

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Sep 13, 2011
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I can put files on HDD while on Ubuntu. My drive is not listed even in Disc Manager on Windows 10. ADATA does not have any diagnostic tool or Drivers for their Hard drives.
 

dr.lafo

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Aug 16, 2018
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you need USB driver for your motherboard. Use CPUID and find model of your motherboard then use google to find USB driver for that model and reinstall it