games crashing after 20 mins of play

domjam

Distinguished
Jan 19, 2014
293
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18,785
this has been happening for a while now I cant pinpoint when exactly it started and I cant pinpoint if its due to the game or my hardware. but I would like some help on trying to figure out if it is due to the game/games drivers or my hardware becoming faulty. Originally I thought it was related to "Reshade" but then it started happening in games without using Reshade. but not all games for some odd reason. playing most games will result in similar crashes though. My screen freezing but music in game still playing and nothing els responding within the game, the screen freezing but everything still working in the game or the game crashing to desktop with a dxi device hung error. with the freezing unresponsive game crahses. I can alt tab and I see the windows for other programs runing in background ie . internet explore,file manager pop up but when I try to switch to them the screen remains frozen in its state when the freez happened in the game.. the only way I can get out of this freez state is by pressing "ctrl alt del" and selecting sighn out. when it started happening I had checked windows event viewer and they were warnings. recently one of the crashes was listed as error. below is the information to the warning and the error as shown in event viewer.

Warning
event 4101, Display

General: Display driver nvlddmkm stopped responding and has successfully recovered.

Detail
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-09-07T15:49:23.763591300Z" />
<EventRecordID>12428</EventRecordID>
<Channel>System</Channel>
<Computer>DESKTOP-1RKPC1C</Computer>
<Security />
</System>
- <EventData>
<Data>nvlddmkm</Data>
<Data />
</EventData>
</Event>


Error
Event 13 nvlddmkm

General: The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\UVMLiteProcess7
Graphics Exception: ESR 0x404490=0x80000002

The message resource is present but the message was not found in the message table

Detail
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">13</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-09-07T01:47:59.487073200Z" />
<EventRecordID>12382</EventRecordID>
<Channel>System</Channel>
<Computer>DESKTOP-1RKPC1C</Computer>
<Security />
</System>
- <EventData>
<Data>\Device\UVMLiteProcess7</Data>
<Data>Graphics Exception: ESR 0x404490=0x80000002</Data>
<Binary>0000000002003000000000000D00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

Things i have tried.

Reseating the GPU
Removing and reinstalling the driver using DDU
downclocking the card by 25 mhz on the memory and gpu clock using evga percisin X
setting fan curve to aggresive.

any thoughts or sugestions?

system spec.

i7 7700k-NZXT Kraken x52
Asus Maxiums formula IX Z270
2x8 GSkill Trident RGB 3200mhz
EVGA 1080ti Kingpin (Driver 399.07
EVGA G2L 850 PSU
Samsung 840 evo 250gb OS drive
Sansung 860 500gb
WDBlack drive 1TB
WDBlack drive 4TB
Windows 10
cooler master HAF-X
Sony Bravia XE 93


I have allready tried removing the latest driver with DDU and reinstalling it and the same thing is happening. i dunno what to do at this point.

 
Solution
It's your video card. Here is my review of my EVGA 1080 FTW on newegg. EVGA is having issue with the reliability of their cards. OC them is not a good idea at all.

Here you go...

You are buying yourself problems... died for a second time in less than 10 months! Worst card I ever bought! 8/23/2017 5:32:02 AM

Pros: -Best Price/Perfomance ratio for any 1080 GTX
-OC easily over 2000 MHz out of the box
-No more cooling required for hitting the 2100 MHz wall of the 1080 GTX
-Incredible customer support from EVGA, 5 stars easily! They paid for both shipping way TWICE with a little convincing.

Cons: -Reliability and Quality Assurance is not there... Don't sugar coat this, it's a bad PCB with many weaknesses
-Overheating of VRAM problems...
It's your video card. Here is my review of my EVGA 1080 FTW on newegg. EVGA is having issue with the reliability of their cards. OC them is not a good idea at all.

Here you go...

You are buying yourself problems... died for a second time in less than 10 months! Worst card I ever bought! 8/23/2017 5:32:02 AM

Pros: -Best Price/Perfomance ratio for any 1080 GTX
-OC easily over 2000 MHz out of the box
-No more cooling required for hitting the 2100 MHz wall of the 1080 GTX
-Incredible customer support from EVGA, 5 stars easily! They paid for both shipping way TWICE with a little convincing.

Cons: -Reliability and Quality Assurance is not there... Don't sugar coat this, it's a bad PCB with many weaknesses
-Overheating of VRAM problems making the card degrade over time until it dies
-A brand new EVGA SuperNOVA power supply blew up with this fantastic 1 month old card
-Nvidia drivers not stable at 4k in windows 10
-Closing or opening a game can make your system crash
-Not as powerful as I was expecting, should have sticked to my dual 290x or waited for a 1080 TI
-Random Displayport and HDMI signal drops when the resolution change in games settings... it's crazy, it's that bad. I cannot say if this is Nvidia drivers or the card, however my IGP never shown any issue with the same cables

Other Thoughts: Edit: Had to delete the review to edit the title and post as anonymous. Newegg, you should provide mean to update those things easily.

Update:
My card died for a second time in less than a year. The last time I saw something like that was with a Gigabyte GA-965P. the board died 3 time in 16 months. This is unacceptable and you end up RMA the thing until your warranty is valid. After that, you are on your own. Problems with these cards are going to appear more and more with the time passing as the weak VRAM degrade due to overheating issues and the lack of thermal pad.

I had enough, I ordered a new MSI 1080 TI and I am going to sell my RMA card to an unlucky guy. I am not going to wait for another 3 weeks without a desktop waiting for the replacement.

I learned that my credit card could have covered the cost of the card because newegg refused to take the card back after 30 days. Inform yourself, some cover you up to 90 days. Of course, newegg didn't informed me.

Original:
I bought this card because it was 2 slots only and was providing enough cooling for hitting the 2100 MHz barrier of the 1080 GTX. Buying anything with more cooling power is a waste of time and money since no one can push these cards further. This was the perfect choice.

I woke up one morning and my desktop was shut down. I tried to turn it on but didn't succeed. I suspected a Power Supply failure, however it was the graphic card that died. The card died in idle during the night. Anyway, I was building myself a new mini-itx computer and I decided to test my system with my graphic card. Big mistake, the card exploded and the power supply in my new system was an EVGA SuperNOVA B2 750W. Hard for EVGA to dodge that one. My mobo died also and was perfectly working.

Lessons learned, if your PC doesn't turn on, remove the GPU and test it again.

Also, the new card is showing the same display feed dropping behaviors on a fresh install. It is really annoying and make windows 10 literally crash. In game crashes are rare for me, but jumping in or out of a game is problematic and can make my PC crash due to resolutions conflict issues that are OS or driver related. For those praising Nvidia drivers, I can tell you I never noticed something similar with my 290x AMD cards in crossfire. My system was more stable with my Powercolors CF.

I cannot recommend this product at all. It's an important investment and I am left with a bad experience, I had to RMA from 3 different companies. However, EVGA paid for all the shipping charges even if I am canadian and I received my replacements in less than 3 weeks.

1 egg for product
2 egg for Newegg support (didn't provide any help even if barely 45 days of ownership)
5 egg for EVGA customer support (at least you know they are going to take care of you if something happens)
 
Solution