Disk access is at 100% how do I tell what is using it?

hayley3 · Sep 12, 2018

I see nothing that adds up to 100%. Is this an indication of a failing hard drive?

Thanks,
Cheryl

gasaraki · Sep 12, 2018

Maybe... are you on spinning disk? SSD? Do you have only 4GB of ram on Windows 10? Low RAM will cause high disk access all the time.

hayley3 · Sep 12, 2018

gasaraki :

I have 8GB of RAM and 631GB free hard disk space on a SATA drive, not SSD.

hayley3 · Sep 12, 2018

Ok more information...anytime I access a web page it goes back up to 100%. , other applications do the same thing but at idle it is ok.

seagate_surfer · Sep 12, 2018

hayley3, download and run SeaTools and it will let you know if the drive is at fault.

hayley3 · Sep 12, 2018

Thank you!...I did download that to a flash drive but I don't have enough usb ports so have to buy a usb dongle/splitter in order to use mouse/keyboard and the flash drive at the same time...That makes me feel hopeful though, that I will be able to determine if it's defective. I"m pretty sure it must be because this computer has barely anything on it. I am going to town tomorrow so will pick one up and let you know!

hayley3 · Sep 14, 2018

Although I couldn't get into BIOS the normal way , F2, I was able to get into the bios and I changed the boot order and was able to do the Seatools testing, and everything passed.

seagate_surfer · Sep 14, 2018

hayley3 :

Great news! HDD does not look like to be the issue. However it is a good idea to run the extended test (if you have not done so yet) and yes, it takes a long time to complete.

hayley3 · Sep 14, 2018

I ran the extended test...it took forever...I did all the Basic Tests. What else could it be then? I'm really glad they came out ok but I'm at a loss of what to check next, although I thought I would try a Windows Reset but I am making a Windows 10 installation media just in case.

seagate_surfer · Sep 14, 2018

hayley3 :

Think you need to focus on your RAM. Do you have one or two sticks? (I think one)

hayley3 · Sep 14, 2018

I have two sticks...4GB each. I am doing a Windows Memory Diagnostic check to see if it picks up anything. Any thing else I should check?

hayley3 · Sep 15, 2018

So that memory diagnostic said my memory was fine...so I reset Windows. This morning I open up Task Mgr and disk access goes up to 100%. So nothing has helped.

seagate_surfer · Sep 18, 2018

hayley3, it could be a Windows update that did not complete. Could you post a screenshot of the processes? Believe this is more sw than hw related.

Peter Martin · Sep 18, 2018

you can monitor the drive and what is using it using Resource Monitor sort by bytes written and read and tell us what that process is

seagate_surfer · Sep 18, 2018

hayley3, you could also look into this link.

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