Issue with Internet Speed from Modem to Router

nofearx2010 · Sep 14, 2018

Solved. Please delete this thread

kanewolf · Sep 14, 2018

Start by saving your settings to a file. Then do a factory reset of the router. That will tell you if your settings are the problem. Then you can enter settings manually until you find out what is causing the problem.

USAFRet · Sep 14, 2018

nofearx2010 :

Try a different cable. I'd suspect that "Cat6" is the culprit.

nofearx2010 · Sep 14, 2018

USAFRet :

So I used my laptop to test my speeds:

SpeedTest.Net
Cat 6: 105 down, 21 up
Cat 5: 120 down, 22 up

Xfinity Speed Test
Cat 6: 133 down, 22 up
Cat 5: 135 down, 22.5 up

USAFRet · Sep 14, 2018

Modem -> PC = near 250mbps
Modem -> router -> PC = ~125mbps, across different cables

Then this would suggest the router is the culprit.

nofearx2010 · Sep 14, 2018

USAFRet :

Am I guessing there is something wrong in the settings? Because my router is way more powerful than my modem (talking about max output speeds)

USAFRet · Sep 14, 2018

nofearx2010 :

"max output speed" means nothing in this context.
The WAN port on the modem and the LAN port router are all gigabit capable.
This is a setting of some sort on the router. Or a defective router.

nofearx2010 · Sep 14, 2018

USAFRet :

nofearx2010 :

"max output speed" means nothing in this context.
The WAN port on the modem and the LAN port router are all gigabit capable.
This is a setting of some sort on the router. Or a defective router.

Awesome, thank you for your help. I'm going to try this and report back

nofearx2010 · Sep 14, 2018

USAFRet :

nofearx2010 :

"max output speed" means nothing in this context.
The WAN port on the modem and the LAN port router are all gigabit capable.
This is a setting of some sort on the router. Or a defective router.

I forgot to mention I'm getting the same speeds via wifi regardless of the device and if it's 2.4 ghz or 5 ghz

USAFRet · Sep 14, 2018

nofearx2010 :

USAFRet :

I forgot to mention I'm getting the same speeds via wifi regardless of the device and if it's 2.4 ghz or 5 ghz

(disregard WiFi, mostly)
You used the same laptop to test from the modem and then from the router?

nofearx2010 · Sep 14, 2018

USAFRet :

Yea I did. My one friend is telling me to disable to QoS on the router

This is what it's saying in my router:

nofearx2010 · Sep 14, 2018

I figured it out. I ran a speed test on the QoS page (originally was 155 down 22 up) then it gave me the speeds above. Just ran multiple speed test and now I'm getting roughly 240-250 down, 25 up.

Thank you

USAFRet · Sep 14, 2018

This is a setting of some sort on the router.

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Issue with Internet Speed from Modem to Router

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