Ethernet port only works if the cable is in a specific position.

Sep 15, 2018
1
0
10
So, a family member tried to disconnect the ethernet cable from my pc without pulling the "lever" down and since then my ethernet port hasn't been working properly. Whenever I plugged in my ethernet cable my pc would just keep connecting and disconnecting and the port would turn the green and orange lights on and off. I managed to make it stay stable by pulling the cable up a bit and making it stay in that position (it would disconnect whenever I accidentally moved it). But now I can't make the connection stay stable, either my pc keeps connecting and disconnecting or it shows "unidentified network". I know it's the port because I connected the cable to another PC and it worked fine.
 

indsup

Reputable
Apr 26, 2015
432
1
4,960
When your family member pulled out the cord in that manner they broke either the solder joint or one of the pins. If it's a desktop then you will have to install a network card for it, If it's a laptop You will have to go wireless only.
 

USAFRet

Titan
Moderator


Sounds like a physically broken LAN port. The only "fix", is to replace it, or use a PCI LAN adapter.