Sony Vegas Pro installation ERROR

meloonharrier1199 · Sep 19, 2018

Hi, I recently tried installing Sony Vegas Pro 16 and the installer shows an error after "installing" the files. ERROR: -2147163964. I've tried reinstalling the Microsoft Visual C++ Redistributable Packages (2017, 2010). The installer is running Build 248. Please help

https://ibb.co/da0kme (here's an image)

Best regards,
Mark

Rogue Leader · Sep 19, 2018

Where did you get it from is it a download or a disc install?

Sounds like your registry may be corrupt. You may need to rebuild it. Instructions:

https://windowsreport.com/corrupt-registry-windows-8/

Also see below

http://www.sonyvegas.co.uk/error-2147163964-getlasterror5-during-install/

meloonharrier1199 · Sep 20, 2018

Rogue Leader :

Hi, I've tried what both websites have said. And none of them has worked. I tried downloading regsofts registry repair and I scanned and fixed the registry but I restarted and the error has not been fixed. I've also tried installing adobe premiere and that doesn't want to install either.

Rogue Leader · Sep 20, 2018

meloonharrier1199 :

Can you try installing under a different user account on your machine? I have a feeling maybe your profile is corrrupt.

meloonharrier1199 · Sep 20, 2018

Rogue Leader :

meloonharrier1199 :

Can you try installing under a different user account on your machine? I have a feeling maybe your profile is corrrupt.

I'm not sure about the account being corrupt as it is not a microsoft account. But I'll give it a try

Rogue Leader · Sep 20, 2018

meloonharrier1199 :

Yeah not the microsoft account but the actual profile on your machine. Make another local profile and try it.

meloonharrier1199 · Sep 20, 2018

Rogue Leader :

I made another local account and set it's privileges to admin and still no luck.

Rogue Leader · Sep 20, 2018

Very strange. There has to be an issue with permissions or your windows install, nothing else makes sense especially that you checked your registry. Can you delete all the C++ redistribution packs and then re-install them?

meloonharrier1199 · Sep 20, 2018

Rogue Leader :

I really don't know to be honest I've tried reinstalling the C++ packs before resorting to this website and nothing.

Rogue Leader · Sep 20, 2018

meloonharrier1199 :

Did you fully remove the old ones before reinstalling?

meloonharrier1199 · Sep 20, 2018

Rogue Leader :

meloonharrier1199 :

Did you fully remove the old ones before reinstalling?

I didn't go into the appdata for example and delete the remainder of it from their just using ccleaner to uninstall it.

Rogue Leader · Sep 20, 2018

ok that should have worked.

I'm not sure at this point, have you contacted Tech support? For what they charge for Vegas they should come to your house and install it.

meloonharrier1199 · Sep 20, 2018

Rogue Leader :

Yeah, I have contacted them and waiting for a reply thanks for your help though.

Rogue Leader · Sep 20, 2018

Will forward this on to see if anyone else has any ideas as well.

gardenman · Sep 20, 2018

A few ideas that may work, may not.

#1. Enable TrustedInstaller ("Windows Modules Installer") in your Services.msc. If it's already enabled or set to Manual, try Starting it.

#2. Be sure you are running the setup as Admin. Right click on it and choose Run as Admin.

#3. See Lylou's answer about "Super Administrator" on the link provided above: http://www.sonyvegas.co.uk/error-2147163964-getlasterror5-during-install/ Be sure to disable it when done (whether it works or not).

Better instructions: https://www.thewindowsclub.com/activate-windows-super-administrator-account
Read all of it beforehand.

#4. Another potential answer: https://www.reddit.com/r/SonyVegas/comments/3xm487/fix_for_sfppack1_x64dll_install_error/

Other ideas: https://www.vegascreativesoftware.info/us/forum/can-t-install-vegas-13-failed-to-register-module--97389/

rgd1101 · Sep 20, 2018

run sfc /scannow

meloonharrier1199 · Sep 21, 2018

gardenman :

A few ideas that may work, may not.

#1. Enable TrustedInstaller ("Windows Modules Installer") in your Services.msc. If it's already enabled or set to Manual, try Starting it.

#2. Be sure you are running the setup as Admin. Right click on it and choose Run as Admin.

#3. See Lylou's answer about "Super Administrator" on the link provided above: http://www.sonyvegas.co.uk/error-2147163964-getlasterror5-during-install/ Be sure to disable it when done (whether it works or not).

Better instructions: https://www.thewindowsclub.com/activate-windows-super-administrator-account
Read all of it beforehand.

#4. Another potential answer: https://www.reddit.com/r/SonyVegas/comments/3xm487/fix_for_sfppack1_x64dll_install_error/

Other ideas: https://www.vegascreativesoftware.info/us/forum/can-t-install-vegas-13-failed-to-register-module--97389/

Thanks for your reply unfortunately none of these methods have worked.

meloonharrier1199 · Sep 21, 2018

rgd1101 :

Thanks for your reply when typing the command into an elevated cmd this message appears "Windows Resource Protection could not start the repair service." So I resorted to this website:

https://www.thewindowsclub.com/windows-resource-protection-could-not-start-the-repair-service

Still nothing.

rgd1101 · Sep 21, 2018

sound like your windows install is broken. can you reinstall or reset it?

Rogue Leader · Sep 21, 2018

rgd1101 :

I agree, if a new profile didn't do it, there is something definitely borked in the install.

meloonharrier1199 · Sep 21, 2018

Would there be a possibility if I do a reset I'll need to buy windows?

Rogue Leader · Sep 21, 2018

meloonharrier1199 :

No, Windows 10 is tied to your hardware and microsoft account if you use one. If you don't you just need to enter your license key again. Actually it may just validate itself, I haven't done a reinstall without a MS account on it yet.

meloonharrier1199 · Sep 21, 2018

Rogue Leader :

Alright, So all software will be wiped off from the system except from windows itself? I'd like to keep office if possible

Rogue Leader · Sep 21, 2018

meloonharrier1199 :

Rogue Leader :

Alright, So all software will be wiped off from the system except from windows itself? I'd like to keep office if possible

Everything will be wiped, you will need to reinstall everything, can't even keep office.

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