Internet slow after not touching PC for 3 months

loopkiller98 · Sep 19, 2018

I just came back from a big trip after 3 months. Today turned on my beloved PC and some updates popped up. I saw they are downloading really slow like never before. I checked my speed test and it was 5mbps for download and like 6 for upload. Do u guys have any ideas what should I do?

SkyNetRising · Sep 19, 2018

Speed test during download of updates will show you only remaining bandwidth of your connection.
You can see currently used bandwidth in Task Manager.

loopkiller98 · Sep 19, 2018

SkyNetRising :

I already downloaded the updates thats okay but im waiting more than 1 hour for a game update. Not sure whats going on but its really annoying. ISP already closed for the day and i wanted to play badly today

SkyNetRising · Sep 19, 2018

Can you show screenshot from Task Manager - Performance tab - Ethernet section?
What is your ISP provided bandwidth?

loopkiller98 · Sep 19, 2018

SkyNetRising :

https://imgur.com/Ocqellw
If u mean what speed it has to be something like 75mbps. Also my internet has never been that slow i always had good experience.

SkyNetRising · Sep 19, 2018

ISP contract says - you should have 75mbit download?
You're currently downloading at 7mbit and speedtest result would give additional 5mbit, so 12mbits total.

Does your internet connection go through wifi router? May be somebody else has connected to it and using up your bandwidth? Your phone might be using it btw.

loopkiller98 · Sep 19, 2018

SkyNetRising :

Yes that's my contract and it was okay before i left. Yes i use wifi router. My mother is connected but shes only scrolling in FB. My phone is connected also but that has never been a problem before.

Solandri · Sep 19, 2018

Try power cycling your cable modem. The cable company dynamically reassigns homes to different subnets depending on usage patterns. Each time your home is reassigned, your modem has to get new frequencies. If you haven't been home to use it in 3 months, there's a good possibility the frequencies your modem thinks it's supposed to use are the wrong ones, resulting in reduced bandwidth.

If power cycling it doesn't help, try calling up your cable company and request that they reset your modem.

loopkiller98 :

Speed tests really should be run via Ethernet, just to eliminate WiFi as the potential cause of slowness. 12 Mbps is almost exactly the typical speed of 802.11n, which may indicate a problem with your 5 GHz radio (802.11ac is 5 GHz-only).

loopkiller98 · Sep 20, 2018

Solandri :

Try power cycling your cable modem. The cable company dynamically reassigns homes to different subnets depending on usage patterns. Each time your home is reassigned, your modem has to get new frequencies. If you haven't been home to use it in 3 months, there's a good possibility the frequencies your modem thinks it's supposed to use are the wrong ones, resulting in reduced bandwidth.

If power cycling it doesn't help, try calling up your cable company and request that they reset your modem.

loopkiller98 :

Speed tests really should be run via Ethernet, just to eliminate WiFi as the potential cause of slowness. 12 Mbps is almost exactly the typical speed of 802.11n, which may indicate a problem with your 5 GHz radio (802.11ac is 5 GHz-only).

I called my ISP and they said there is something wrong with my R ping 4 signals are good but the 5th one is bad it gets up to 25ms the other ones are like 1ms.

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