M.2 Slot is not working

Sep 22, 2018
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Greetings, hope you're all having a great day.

A couple days ago i bought an SSD NVMe from Samsung and i installed it.
Neither BIOS nor Windows detects the drive.
Updated my BIOS and my Chipset's driver and still nothing.

When i scanned using Crucial it doesn't even show me the possibility of an M.2 SSD even though i have the slot with an M Key.

Is it at all possible that it's somehow disabled or locked on the mobo? I tried to check a couple settings on BIOS but there isn't one to control the port.

One more thing i can't find the spec sheet for my mobo anywhere.

Motherboard: ASUSTeK X756UWK

Thank you in advance.
 
Solution
The ASUSTeK X756UW or X756UWK (same branch are found as ASUS) is a aptop, and that M.2 slot is likely to be NOT for SSD but for Bluetooth or Cell phone options.

ref #1/ Your laptop according to http://www.crucial.com/usa/en/compatible-upgrade-for/ASUS/x756uwk only has SATA (as in replace the current HDD with an SSD)

ref #2/ According to Asus https://dlcdnets.asus.com/pub/ASUS/nb/X756UQ/0409_E11215_X456U_X556U_X756U_V2_A.pdf?_ga=2.261337550.2135810575.1537701398-35155151.1531736456 isn't M.2 SSD compatible has there are NO remarks/indications about it.

ref # 3/ this last one is the specs of the X756UW and it shows the units is NOT M.2 SSD but SATA SSD compatible (i.e. replace current HDD with SSD)...
Sep 22, 2018
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Thank you for the interest, i will try that as soon as i get home and let you know.

 
Sep 22, 2018
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I could not find my motherboard's spec sheet, googled a bit and i assumed an M key should be connected to a PCIe lane

 

USAFRet

Titan
Moderator


m.2 ports can be used for many things.
SATA, PCIe, WiFi....
Not all m.2 ports can be used for each of those.
 
Sep 22, 2018
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I don't seem to find a second SATA slot but i did try unplugging the HDD and leave the SSD and still nothing.
 
Sep 22, 2018
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It is written SSD on it, as for it being PCIE or SATA i thought having the M.2 defines that it's PCIE.
Only way to know if the spec sheet. But still if it's either of those Crucial scan should show me at least that i have a M.2 Slot which it didn't

 

USAFRet

Titan
Moderator


"m.2" is simply the form factor.
An m.2 port can accept either a SATA based drive or a PCIe based drive.
Some, but not all, m.2 ports can use either.
 
Sep 22, 2018
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I understand, but in either case without even having the ssd, won't the Crucial scan show that i have an M.2 slot (either sata or pcie)
 


Using " Crucial " to scan for a Samsung drive ? No wonder no luck.

Can you post a picture of the drive and the M2 slot ? The references I found for that machine show storage is AHCI/SATA drive only.

 
Sep 22, 2018
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Hello,
here is a picture of the slot : https://imgur.com/a/aMW3nLS
The Drive is Samsung MZ-V7E250BW 970 EVO 2280 (M.2 NVMe)

I used crucial to check for available upgrades for my motherboard, it has nothing to do with the drive itself because i have no spec sheet :/

 
Sep 22, 2018
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Btw it was a typo, i though having the M key means it's PCIe and B key means it's SATA, please let me know if there is a way to check other than the sheet. Thank you

 
The ASUSTeK X756UW or X756UWK (same branch are found as ASUS) is a aptop, and that M.2 slot is likely to be NOT for SSD but for Bluetooth or Cell phone options.

ref #1/ Your laptop according to http://www.crucial.com/usa/en/compatible-upgrade-for/ASUS/x756uwk only has SATA (as in replace the current HDD with an SSD)

ref #2/ According to Asus https://dlcdnets.asus.com/pub/ASUS/nb/X756UQ/0409_E11215_X456U_X556U_X756U_V2_A.pdf?_ga=2.261337550.2135810575.1537701398-35155151.1531736456 isn't M.2 SSD compatible has there are NO remarks/indications about it.

ref # 3/ this last one is the specs of the X756UW and it shows the units is NOT M.2 SSD but SATA SSD compatible (i.e. replace current HDD with SSD)
https://www.asus.com/Laptops/ASUS-Laptop-X756UW/specifications/

 
Solution
Sep 22, 2018
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I've tried everything so that must be it.
Having seen SSD written on it i was convinced it was correct.