Secondary hard drive loads file very slow and boots up and down

Sep 22, 2018
8
0
20
Hello guys,

I need your help. My secondary hard drive, a Seagate 1TB hard drive, is running very slow. My games and other files are on that hard drive. Sometimes or often whenever I access the hard drive, open a folder, a file, delete files, copy or move files to that hard drive or play a game, I can hear how it's booting up and down. It also happens, if I open, move or copy small files. The whole loading process is really slow. If I'm really unlucky and downloading something and move the files to to my secondary hard drive, it may suddenly crash, freeze, stop the whole process and the hard drive disappears completly from the device manager and in "computer" meaning I can't access the hard drive anymore. So I have to restart my pc and redo the process. This doesn't always happen. If there is some kind of a loading process, the whole pc may freeze for a short time. Whenever I play a game, that is stored on that hard drive, I hear again how the hard drive boots up and down. The hard drive needs like 5 minutes to start the actual game, because it loads. The games will also randomly freeze only to load again. These aren't games like GTA V or Tomb Raider or Witcher 3. I play mainly small games, which need less power and are like 1 - 12GB large.

My computer specs:
Mainboard: Asrock 970 Extreme 3
CPU: AMD 8350 Athlon FX (I know it's hot)
Graphics card: AMD Raedon TM R9200 2GB
8GB RAM DDR3 1333 (I think)
OS: Windows 7 Ultimate
Hardrive where Windows 7 is: Samsung 230GB (I can't tell if it is a SATA II or III hard drive)
HDD: Seagate Baracuda 1TB

I checked the cables, removed the dust and connected it to another port. Nothing happened. Then I did some setups, so the hard drive is the whole time active and doesn't shut down. No results either. The only thing I noticed is that the cable is a SATA II cable, but this doesn't mean anything, because they are compatible with SATA III hard drives. The cable may be damaged, so I ordered a new SATA III cable to test it later.

Any ideas? Any thoughts? And how long is the warranty of the Seagate Baracuda hard drive? I bought it last year.

 
Solution
I did that and didn't work. I contacted Seagate Support, explained my experience so far and it turned out, the harddrive was damaged from the very beginning and they offered me a replacement. Now everything is fine, but thank you for your help!
Sep 22, 2018
8
0
20
I'm gonna update this post, If I got more news.
To explain what I mean with "boot up and down". You know how a hard drive sounds like, when it's booting up. Once I hear this, I may hear a sound, as if it's turning itself off. Rinse and repeat. This is unusal, because my other hard drive doesn't make these sounds repeatedly and only if I turn on my computer and shut it off.

I write in this post my results while checking my hard drive.

Okay, I used Toolkit and it doesn't recognize the hard drive. I'm trying SeaTools now.
The program recognizes both hard drives. Resulsts of my tests so far:
Smart test - okay
Short hard drive test - okay
Easy short test:
Scanning inside and outside - okay
Reading process - it was slow and the hard drive was booting up and down. But it passed anyway
Easy long test - hard drive is loading. Again these sounds (only heard it one time). I notice how the loading process freezes sometimes but continues loading. Finished loading, after ~2h30mins. Passed.


I can't do more tests, which require making a backup of my files but I don't have another hard drive or enough space to move the stuff somewhere else.
I have the suspicion the SATA cable is faulty.

Just startet CrystalDiskInfo. First, it says the hard drive is in a good condition. I did many tests like loading a game. It still says the hard drive is fine. When I check the diagrams from the resource monitor I notice there are sudden drops as soon as the game freezes.
 
Sep 22, 2018
8
0
20
I never used it. I opened it up, selected both C:\ and D:\ (my secondary hard drive), cleaned both disks (there was nothing to clean on D:\) and there are no messages. Everything seems to be fine.
 
Sep 22, 2018
8
0
20
Update: I switched the cable and replaced it with another one. Nothing changed. I still have the same problem. Does anyone have a clue what's wrong with my hard drive? I'm gonna do some tests later with my friend to see if the same problems also appear.
 
Sep 22, 2018
8
0
20
I did that and didn't work. I contacted Seagate Support, explained my experience so far and it turned out, the harddrive was damaged from the very beginning and they offered me a replacement. Now everything is fine, but thank you for your help!
 
Solution