LG Blu Ray drive not reading Blue rays

Sep 24, 2018
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I bought my LG WH16NS40 on sept 24th, 2017 and for the past year its ran beautifully. It was quiet n everything. I never used it for burning, just watching.

A few days ago i was watching Matrix and the drive just started acting weird and made the film slow down and eventually stop. Now the drive refuses to play Blue rays. It rarely recognizes the Blue Ray but eventually the drive freezes and then doesn't recognize it. Dvd's work perfectly though.

When it tries to play a Bue ray the laser kinda makes a clicking sound and seems to not be able to read the disc. The laser turns on so it seems like it works fine. The drive make a failing sound when it seems to not recognize the disc and the laser turns off. Sometimes it spins the disc really fast.

I've tried about everything. I updated the drive firmware, cleaned the laser lens, ran windows diagnostic, everything!

I really dont want to spend another $50-$70 for a new one.

help plz!
 
Solution
Those drives use a different, special blue laser for reading the Blu ray drives. A red laser is used for DVDs. It's likely something has failed in the hardware required for the BD side of things.

I'd contact them today, now, if you want to try and RMA the unit as your warranty expires tomorrow. If you contact them NOW, you should still be within the acceptable warranty period, but you have to initiate the RMA before tomorrow. Send them a contact now. Warranty is 1 year parts, 1 year labor, on that drive.
Those drives use a different, special blue laser for reading the Blu ray drives. A red laser is used for DVDs. It's likely something has failed in the hardware required for the BD side of things.

I'd contact them today, now, if you want to try and RMA the unit as your warranty expires tomorrow. If you contact them NOW, you should still be within the acceptable warranty period, but you have to initiate the RMA before tomorrow. Send them a contact now. Warranty is 1 year parts, 1 year labor, on that drive.
 
Solution