6 year old computer suddenly failing

Leoth

Reputable
Mar 21, 2014
6
0
4,510
Computer has begun failing occasionally while under load and utilizing my dual monitor setup. There is no blue screen, its like someone pulled the cord from the wall. Sometimes it can run games on one screen and videos on the other for 8+ hours with no problem, other times it is very sensitive. Problem began after driving my computer around, but does not appear to be caused by jostling the computer. It can be difficult to get it back up and running again as it crashes repeatedly at the windows user loading screen. It never fails to launch in safe mode though.

The computer has received no maintenance besides thermal paste on the cpu 5 years ago.
I opened it up and made sure all the connections felt secure when the problem began.

I suspect its the PSU, but it has a built in diagnostic that reports it is working fine.

Here is a link to download the error reports leading up to and right after the crash:
https://expirebox.com/download/99908d50e60debe599e84453dbaab657.html

I ran a hardware monitor right after a crash today and here is the link:
https://expirebox.com/download/e0006c6ea05efdc6ae1f63aa36308148.html

Here is a link to the DX diag right after a crash
https://expirebox.com/download/48b242faa75ee992aba7f70d78b15e1e.html


Please let me know if I can provide any additional information, and thanks for reading this thread!

 

Eximo

Titan
Ambassador
Power supply can likely output completely normal voltages under normal operating conditions. It is likely just overheating and triggering thermal protection. Have you checked the power supply fan?

When you say no maintenance, have you cleaned the computer of dust?