Ram , G.skill . Error

Gustavo_12 · Oct 2, 2018

Today I got up to an error on my PC it had a memory problem so I ran windows diagnostic and at first I had both slots and it gave me a hardware problem was detected then after than I took one slot of ram off and ran the test and it passed . Then I got the other ram and put it in the same spot as the other one testing one at a time and I found out that it had failed ran the test 4 times and came out one of them had failed Everytime . Was wondering how good is G.skill in warranty of it has any ? Thank you !

Barty1884 · Oct 2, 2018

Never used them for warranty myself, but their memory carriers a lifetime warranty for the original purchaser.
https://www.gskill.com/en/warranty

Note though:

Except where prohibited by applicable local law, this warranty is limited to the original purchaser and is non-transferable

ko888 · Oct 2, 2018

The G.Skill DIMMs usually have a limited lifetime warranty.

Contact G.Skill and initiate an RMA.

Gustavo_12 · Oct 2, 2018

Thank you , another thing is windows memory diagnostic reliable i checked the logs and it says it failed , then windows pops up a window in which it says it has a memory problem when i plug the bad ram inside windows

Barty1884 · Oct 2, 2018

For a fail, it's pretty reliable, yes. I wouldn't necessarily trust it outright for "pass" results though.

MemTest would be the preferred diagnostic tool.
https://www.memtest86.com/

Gustavo_12 · Oct 2, 2018

Ok Thank you , so on mem test i only test the bad one or the good one as well ? separately.

Gustavo_12 · Oct 2, 2018

Or do i just rma the one that was deteced as a fail in windows memory diagnostic tool

ko888 · Oct 2, 2018

Gustavo_12 :

G.Skill will provide you with the RMA instructions.

King_V · Oct 2, 2018

Gustavo_12 :

A friend of mine was upgrading to a DDR4 platform, and was going to give me his DDR3 RAM.

It was G.Skill, a matched pair.

When he tested it out before giving it to me, we found one module was bad. He filed an RMA. Since they were sold as a matched pair that was sold as a single package, and the part number reflected this, he sent the pair back. It wasn't entirely clear from the instructions on the website, but he decided better safe than sorry.

They sent a new matched pair.

I would say return both. Kind of logically makes sense, because if you returned only one and they replaced just that one, it would no longer be a guaranteed matched pair, I believe.

Search

Ram , G.skill . Error

Gustavo_12

Reputable

Barty1884

Barty1884

Retired Moderator

ko888

Titan

Gustavo_12

Reputable

Barty1884

Retired Moderator

Gustavo_12

Reputable

Gustavo_12

Reputable

ko888

Titan

King_V

Illustrious

TRENDING THREADS

Latest posts

Moderators online

Share this page