System Restarts Playing Games

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J

jumpidy

Reputable
Oct 2, 2018
7
0
4,510
I've looked everywhere and can't seem to find what's wrong. My Pc will restart randomly playing games. I've checked the ram and i've tried to use WhoCrashed but no crashes will show up, ive ran stress tests on my gpu and cpu. When im playing a game it will go black and restart with no error message. Another example would be on fortnite if i play on low/medium setting it will last for a while but if i set it to high i'll crash almost instantly. https://www.bestbuy.com/site/cyberpowerpc-gamer-master-desktop-amd-ryzen-5-series-8gb-memory-amd-radeon-rx-580-xtr-1tb-hard-drive-black/6225214.p?skuId=6225214 (with rx 580) this is the pc i have and i dont have a warranty (yea i know i should of gotten one.)
 
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inzane4all

inzane4all

Upstanding
Jun 20, 2018
179
0
260
Sounds like your video card is giving out. Did those Geeks at Best Buy OC the Video Card or System for you? The symptoms you are describing may indicated that your GPU is failing. That Cyber PC brand is notorious for having quite a few issues with their systems. Worst is you didn't get a warranty, so those Geeks are going to milk your wallet now.

Cyber PC Consumer Affairs

Always go with a reputable brand or build the system yourself.

You can try removing the video driver and re-installing it fresh and see if that helps. If it's OC, set the values back to defaults and test. You can also try to remove and re-seat the video card back on the board, unplug and re-plug the power connection and see if anything changes. Good luck!
 
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