- Feb 18, 2014
- 443
- 1
- 18,815
I got a new router-modem from my ISP today. It is a simple D-link N router.
I use a wired connection. Since I switched to this router-modem, the Internet connection is slow and full of interruptions, all day long. It took two tries just to log onto TomsHardware forum, for instance.
The ISP says it is because I am using my old cable to connect the router-modem. They say they don't see any interruptions on their end, so it must be bad hardware on my end.
Unfortunately, the new cable they gave me is too short to reach the router-modem. Is there another way I can check if that's really the problem? Does it make sense that the cable could be the problem? If I have to, I can move everything around so I can test with the new, short cable.
Please advise.
I use a wired connection. Since I switched to this router-modem, the Internet connection is slow and full of interruptions, all day long. It took two tries just to log onto TomsHardware forum, for instance.
The ISP says it is because I am using my old cable to connect the router-modem. They say they don't see any interruptions on their end, so it must be bad hardware on my end.
Unfortunately, the new cable they gave me is too short to reach the router-modem. Is there another way I can check if that's really the problem? Does it make sense that the cable could be the problem? If I have to, I can move everything around so I can test with the new, short cable.
Please advise.
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