I need help please:(

jammer47 · Oct 15, 2018

Hey everyone.
Guys i had a msi gtx 970 gaming.and everything was ok i could play games verywell.
Today I upgraded to asus strix gtx 1080 advanced.
The problem is when i open the game it's so laggy and fps drops to 18 in an old game like mw3!
I tried gta v..the same fps drops and lag.
I tried everything like reinstalling the driver..i even reinstalled my os.
what's the problem guys?? i paid so much for this graphics and it happened to me...

MY rig:

Intel corei7 5820k Stock
Asus gtx 1080 stock
ram 16gb
Power green 700w
windows 10 pro

Peter Martin · Oct 15, 2018

the only questionable thing i see in the specs is the power supply. is your new card hooked up to power properly? can you post some pictures?

https://www.youtube.com/watch?v=TqlhVz-MW9E

A Seasonic 650W Focus + Gold should do you. I think you are running out of power.

SgtScream · Oct 15, 2018

Did you accidentally plug your monitor into the motherboard, instead of the graphics card?

jammer47 · Oct 15, 2018

No I pluged into graphidc card.
Here are the pics
http://uupload.ir/files/f3hj_photo_2018-10-15_09-57-51.jpg

http://uupload.ir/files/r2pj_photo_2018-10-15_09-57-55.jpg

http://uupload.ir/files/aw13_photo_2018-10-15_09-58-00.jpg

http://uupload.ir/files/rwgi_photo_2018-10-15_09-58-05.jpg

SgtScream · Oct 15, 2018

DId you uninstall the drivers from the gtx 970 and reinstall drivers for the 1080?

jammer47 · Oct 15, 2018

Yes I even reinstalled my os and installed everything from the beginning
is the card broken?!

SgtScream · Oct 15, 2018

Change your power settings in control panel and nvidia:
https://www.windowslatest.com/2018/04/20/enable-ultimate-performance-mode-in-windows-10/
https://nvidia.custhelp.com/app/answers/detail/a_id/3130/~/setting-power-management-mode-from-adaptive-to-maximum-performance

Also I can't tell from your pictures, but make sure you aren't using a psu cable splitter (one psu cord) to the graphics card. Make sure each PSU cable is dedicated. You might try reseating the graphics card into the PCI-E slot along with the PSU cables.

jammer47 · Oct 15, 2018

can you explain more I don't understand

jammer47 · Oct 15, 2018

and something important..i play black ops 4 so smooth but the problem is I get 80-90 fps while it has to give me 120-130

SgtScream · Oct 15, 2018

About the PSU cables?

jammer47 · Oct 15, 2018

SgtScream · Oct 15, 2018

Ok - trace back the psu cable going from the graphics card to the power supply. Do two cables plug into the power supply or only one?

jammer47 · Oct 15, 2018

from the graphics to psu only one...but two in the gpu

SgtScream · Oct 15, 2018

jammer47 :

Try two of those cables instead of splitting one to each connection on the graphics card.

Peter Martin · Oct 15, 2018

Yep. Not hooked up properly

jammer47 · Oct 15, 2018

peter u mean i should buy a better psu or check my cables?

SgtScream · Oct 15, 2018

Two cables should be plugged into the power supply, that run to the graphics card.

Peter Martin · Oct 15, 2018

Two separate power cables needed. Not that split cable. Look at the video that I posted. He talks about using two separate cables

adore_you_my_everything · Oct 16, 2018

Check your cables and buy new seperated cables.
-The splitted one is not needed. :wahoo:

SgtScream · Oct 16, 2018

No need to buy anything yet.

jammer47 · Oct 16, 2018

i took it to someone in a repairshop..the problem was the gpu had to be placed in the first mainboard slot near the cpu...but in was in the second slot....

SgtScream · Oct 16, 2018

I'm pretty sure the other slot should have worked as well. You may have a defective PCI-E slot on the motherboard and you might want to return it for RMA. But i'll leave that up to you.

rcald2000 · Oct 16, 2018

Jammer47 Just out of my own curiosity, what is your motherboard model?

I'll be honest, after reading your initial post, I thought you connected the video cable from the monitor to your motherboard. Some people don't realize that the connection from the monitor has to be connected to the video card, after such an upgrade.

I'm glad that everything is working properly for you now, but honestly the explanation that the store gave doesn't make a lot of sense to me. If one of the motherboard slots were damaged, I would suspect that there would be no video at all. Even if the port was 8x instead of 16x, the performance hit would be negligible. If you wouldn't mind humoring me, would you mind taking a photo of the very back of your case, where all the cables are plug in? Then upload the image to imgur and share the link here. I just want to make sure that the store didn't feed you a nonsense explanation.

jammer47 · Oct 16, 2018

its asus x99pro i will take pictures soon.

I need help please:(

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