Earlier today, Frontier had installed a new router that with a new router since we updated our plan. Our router should be able to operate on 5ghz Wi-Fi as well as 2.4ghz.
For some reason, when I try to search for this network on my Samsung Galaxy S9+ or my Sager Laptop, nothing comes up. The same goes for everyone else in the house, who all have Iphone 5's or higher.
The router we have is an Arris NVG468MQ (Or is it a modem? I'm sorry, I've no idea the difference between a router or modem despite my googling.)
My Network Adapter for my laptop is a Killer Wireless-N 1202.
ISP is Frontier. There are usually 6 or 7 devices connected. 2 or 3 are laptops and the rest are phones. All of this on a wireless connection.
https://gyazo.com/b1827f2ff8eff685bf5b07a6c0bdb1da
The gateway claims that it's up and running. One issue I read about is how the SSID's having the same name can cause issues. In this case, both 2.4ghz and 5ghz connections have the same SSID of "Frontier****" (The "*" are numbers and I have no idea if the numbers are private information or anything, just know they are both the same). If this is the root of my problems, well I don't see an option to change the name of 5ghz SSID.
So yeah, that's everything I've been dealing with for the past 5 hours. I'm hoping someone can help because the 2.4ghz network is so trash I can't even comprehend it. It sucks to pay extra per month only for a worse connection. If there is anymore information that I missed and can include that would help you guys in helping me, please tell me! Thanks in advance!
For some reason, when I try to search for this network on my Samsung Galaxy S9+ or my Sager Laptop, nothing comes up. The same goes for everyone else in the house, who all have Iphone 5's or higher.
The router we have is an Arris NVG468MQ (Or is it a modem? I'm sorry, I've no idea the difference between a router or modem despite my googling.)
My Network Adapter for my laptop is a Killer Wireless-N 1202.
ISP is Frontier. There are usually 6 or 7 devices connected. 2 or 3 are laptops and the rest are phones. All of this on a wireless connection.
https://gyazo.com/b1827f2ff8eff685bf5b07a6c0bdb1da
The gateway claims that it's up and running. One issue I read about is how the SSID's having the same name can cause issues. In this case, both 2.4ghz and 5ghz connections have the same SSID of "Frontier****" (The "*" are numbers and I have no idea if the numbers are private information or anything, just know they are both the same). If this is the root of my problems, well I don't see an option to change the name of 5ghz SSID.
So yeah, that's everything I've been dealing with for the past 5 hours. I'm hoping someone can help because the 2.4ghz network is so trash I can't even comprehend it. It sucks to pay extra per month only for a worse connection. If there is anymore information that I missed and can include that would help you guys in helping me, please tell me! Thanks in advance!
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