Issue with Internet Speed

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Alex Zakka

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Aug 20, 2013
58
1
10,645
Alright so, i have an MSI M-5 Gaming motherboard, recently my internet got upgraded to 500/500 speeds from 100/100, so as excited as i was, i went to do a speed test to notice i was locked at 100 regardless of what i did, so i did some research, and tried every step i found online with the final option i had being, buying a new cable as mine might be faulty, today i received the new cable(which i upgraded from a cat6 to cat7) and lo and behold, nothing. Still stuck at a 100 MB. I've tried the following-
Re-installing drivers
Changing negotiations(i only see upto 100 full duplex, so i left it on auto)
Using the Killer Control Center(as administrator) to set the speeds to 500/500 or even 1000/1000(makes no difference)
Re-starting PC, trying different Ethernet slot on router, i pretty much ran out of ideas.

I'm sure that im receiving the speed as on my Phone and iPad, i get the speeds mentioned, just not on my PC. Any advice? Thank you for your time.
 
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dshort01

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Feb 14, 2006
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18,860
Are you using your carriers modem or your own? If it is your own does it support these speeds, many do not. Typically your ISP will provide with a modem that supports these speeds. Also, I would suggest contacting your ISP. Your cell phones will not support these speeds so how you got to that conclusion I have no idea. (I am speaking from the US experience) if you are in Europe I have no idea.
 
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A

Alex Zakka

Honorable
Aug 20, 2013
58
1
10,645


I am using the modem and router provided by them and they support these speeds i confirmed with the ISP. I've already contacted them. Also, my phone and iPad get 250-300 down and up, which confirms that my router and modem ARE infact providing speeds above 100, while my PC is stuck at that. Thanks for your answer^
 
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jonathan1683

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Jul 15, 2009
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have you tried booting a live CD and testing? You should not need to do anyhting to achive those speeds. I have a lot older hardware and I pull 330 on my 300 connection without any special hardware drivers or software. In fact I never had any issues where I need to change anything to max out my line on any PC in my house which I have about 5. I pull faster speeds on wifi. Each time my ISP upgraded speeds I needed to change the modem which you said your phones are getting faster speeds so I guess that might not be it. I think you might have some OS corruption so maybe if you try reformatting it may fix your issue. If not try a wifi card to see if it's faster maybe get a new NIC and plug it into a pci slot. Could also be hardware issue on your motherboard. Oh and try plugging direct into the modem cycle the power after maybe your router is the issue.
 
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Alex Zakka

Honorable
Aug 20, 2013
58
1
10,645


I mean i recently formatted my PC, so im not sure about that one. Unfortunately it isnt a possiblity right now for me, too much of a hassle, also buying external hardware is an issue as im broke currently :p So i cant test that. But ill try the modem thing, thank you for your time.
 
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Alex Zakka

Honorable
Aug 20, 2013
58
1
10,645


Re-installed driver multiple times off the original website of the KILLER network, i cant figure it out man, is there like a setting in bios to change or something? ive literally tried everything else.
 
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Alex Zakka

Honorable
Aug 20, 2013
58
1
10,645


Everything is on auto right now, i havent messed with anything on the router. And the switch on my PC is on auto.
 
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