i7 7500u detecting as a 6500u in BIOS and Windows

Oct 22, 2018
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I have had an asus laptop that I bought new from best buy last year. I have previously ran many stress tests and benchmarks and I know for a FACT that it is a 7th gen i7. However I have not used it within the last couple of months so I had to charge the battery up because it was completely dead. Now in windows and my BIOS, it is reporting as a 6500u. I have no idea how this is possible but I cannot get it back to reporting the proper cpu. Any ideas?
 

Barty1884

Retired Moderator
Try a third party tool: CPU-Z would be my choice.

Also, ensure you have the latest BIOS installed.

FWIW, a 7500U is (essentially) an overclocked 6500U with a slight graphics boost. I guess it's not impossible that certain detection tools could get a false positive, but strikes me as unlikely.
 

ajjaatar.tech

Prominent
Nov 16, 2018
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Firstly try cpu-z as mentioned above or you could open up powershell on your laptop and run the following command, Get-CimInstance CIM_Processor.

If you are still not satisfied with what you find, the sure shot way to actually determine the name of cpu would be to find the specification sheet of the exact model of your laptop. On a side note, just by searching for the model of your laptop, you are likely to come across asus's website where they list down all the different cpus, ram configs, storage specs etc. that have been used in variants of laptops under the same model.

In case you arent able to determine the cpu model of your laptop, as pinpointing the exact specs of an asus laptop can be tricky at times (by googling) - one of the reasons being that product specifications may differ from country to country; its best if you check with your local dealers for the specifications of the products available in your country.