My computer loads up then instead of the log in screen it goes black mouse still working

Oct 23, 2018
1
0
10
When I turned on my computer it comes up with the gigabyte loading screen then the 'windows error recovery' with 'start windows normally' and 'launch startup repair' options. Then when I choose startup repair it does it then goes to a black screen with my mouse in the middle this is where the login screen should be. It does the same for start windows normally but skipping out the first bit.
 

AsadP2012

Distinguished
Feb 17, 2013
236
0
18,860
Are you using a Hard Drive and is it fairly old?

Your operating system may be corrupted and will need a reinstall.

Generally, existing files will go into windows.old and will say it will if you re-install windows ONTOP.