Faulty Raid Card or old SSD?

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eternalclasher

Oct 24, 2018
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0
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Hi,

I've recently built a new PC for a friend of mine. In said PC I installed 2 fresh 2 TB WD Blue and configured them in Raid 1. I installed fresh drivers and everything. I also installed his two old SSDs from his older computer, one not that old HyperX Savage 500GB and one very old SanDisk Ultra Plus 100GB SSD, both SATA III.

Now he's been getting BSODs maximum 10 minutes after booting. Here's a list of the error messages so far:

KERNEL_SECURITY_CHECK_FAILURE
IRQL_NOT_LESS_OR_EQUAL
BAD_POOL_HEADER
SYSTEM_SERVICE_EXCEPTION
MEMORY_MANAGEMENT
CRITICAL_PROCESS_DIED

I double checked all drivers. I tried running a check on the raid cards through the intel rapid storage technology program but it's horribly slow and the computer crashes each time. The windows memory check doesn't return any errors.

Any ideas what the problem could be or how I could find the it?
 
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johnbl

Polypheme
Nov 4, 2012
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BAD_POOL_HEADER you need to provide the actual memory dump. generally the info will help predict the problems root cause. generally even the first line of the bugcheck will help.
it will contain the error code as parameter 1.

most bad pool header problems are caused by a driver using memory it no longer owns. Pool is memory shared by drivers so one driver using another drivers memory space can crash any component.

download and run crystaldiskinfo.exe to read the smart data from the drive and look for problems.
for solid state drives look at the firmware versions. Many of the old ssd could have pending firmware updates to be installed to resolve old bugs.

on new machines, after the bios update I would run memtest86 to confirm the systems memory timings are correct.



 
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E

eternalclasher

Oct 24, 2018
3
0
10


Thanks for the answer.

I just ran Western Digitals Data Lifeguard Diagnostics and it returned a SMART Error on the raid drive. Google suggests this means that at least one of the WD HDDs is in fact broken in some way. I'm trying to backup as much data as possible rn and will see if disabling the raid or removing either one of the disks will help.

Update: After disabling the raid the PC crashed once again and kept on doing so. I then removed one of the disks at a time but still, crash. Now apparently the System Drive is somehow broken as windows wont even boot up and it only boots into a sort of cmd window called "LoginUI" where I can't do anything at all. Will probably have to reinstall the OS at this point.
 
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USAFRet

USAFRet

Titan
Moderator
Mar 16, 2013
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With a RAID 0, if you remove one of the drives, all data is lost.
Striped across 2 drives, you can't use 1/2 a stripe.
 
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E

eternalclasher

Oct 24, 2018
3
0
10


Sorry my bad, I set up a raid 1 with the two WD drives not a raid 0.
 
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