graphics card not detected but has power, rx 570

tunatuna302 · Oct 28, 2018

I have an RX 570 aorus https://pcpartpicker.com/product/pLNypg/gigabyte-radeon-rx-570-4gb-aorus-4g-video-card-gv-rx570aorus-4gd

it has power and is connected to psu through pci e cable should be 6 pin and it is not detected both on task manager and bios what should i do? we just built pc and installed it in an h500. it was kind of a painful install but we dont think we broke anything. full build list: https://pcpartpicker.com/list/tFYq7W

jojesa · Oct 28, 2018

The Gigabyte RX 570 Aorus has a 8-pin power connector. Check again and make sure you are using the 8-pin PCI-e power connector from the PSU. A 6-pin power cable will not deliver enough power.

Make sure the GPU is seated properly on the PCI-e slot.

tunatuna302 · Oct 28, 2018

jojesa :

should we reinstall gpu?

pete_101 · Oct 28, 2018

tunatuna302 :

Are you using an 8 pin (or 6+2) to power it? If not, then it won't work until you do. If you are using an 8 pin and it's not working, try re-seating the card.

tunatuna302 · Oct 28, 2018

jojesa :

there is a 6 pin connector that is plugged in our gpu but it also has a seperate 2 pin and we connected both to gpu and that filled in the 8 pin connector

jojesa · Oct 28, 2018

No need to remove the GPU....Just make sure the GPU seated properly on the top PCI-e slot and that the 8-pin power cable is connected to it.
Disconnect the power cord anytime you are working inside the PC. Also press the power button for 15 seconds to discharge capacitors.

pete_101 · Oct 28, 2018

tunatuna302 :

Yes, this is correct, you are using a 6+2 plug and you must have both plugged in to work as an 8 pin.

tunatuna302 · Oct 28, 2018

pete_101 :

tunatuna302 :

Yes, this is correct, you are using a 6+2 plug and you must have both plugged in to work as an 8 pin.

the gpu isnt detected still. it has power though

tunatuna302 · Oct 28, 2018

jojesa :

still not detected

pete_101 · Oct 28, 2018

Is your monitor plugged into the graphics card or the motherbaord?

tunatuna302 · Oct 28, 2018

pete_101 :

gpu

tunatuna302 · Oct 28, 2018

we just installed pci e wifi adapter and we connected to wifi, then we downloaded chrome but the pc crashed

tunatuna302 · Oct 28, 2018

now the wifi adapter stopped working

jojesa · Oct 28, 2018

Which WiFi card?
Make sure to allow Windows to finish installing drivers and updates before you install any programs

tunatuna302 · Oct 28, 2018

jojesa :

asus pce-ac55bt dual band ac 1200 wireless adapter. we put it in a small pcie slot and connected it to a 9 pin usb written connector and screwed in everything. idk what is going on. also rebooting is very slow we had to shut down from case and restart from case

tunatuna302 · Oct 28, 2018

we connected the antenna too

jojesa · Oct 28, 2018

Don't use the drivers on the CD.
Either allow Windows 10 to install the drivers or get the latest drivers from Asus website

tunatuna302 · Oct 28, 2018

jojesa :

the asus one is not showing up

graphics card not detected but has power, rx 570

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