[SOLVED] Graphics Card isn't working

jarismic · Nov 1, 2018

I have a Dell Vostro 260 with the power supply replace with a Thermaltaake 700w one
i have tried to install my new RX 550 4G into my pc, and the pc turns on and all the hardware turns on (lights, fans, noises, etc). But my monitor just says "no signal" and neither my Mouse nor my Keyboard have power supplied to them. Please help

RobCrezz · Nov 1, 2018

Does it work with the new PSU, but without the new graphics card?

WildCard999 · Nov 1, 2018

Double check all of your connections to make sure everything is snug including the GPU, also make sure the monitor is plugged into the GPU and not the motherboard.

jarismic · Nov 2, 2018

Yes, it works completely fine without the graphics card, but when i insert it this is what happens.
And yes i have double checked all the cables, plugs, and other components. The graphics card seems to be the only problem

WildCard999 · Nov 2, 2018

Sounds like the GPU could be faulty, do you have another system you could test the card in?

jarismic · Nov 2, 2018

WildCard999 :

unfortunately no, so it makes it hard for me to figure the fault on my own.
But the motherboard however is from a Dell Vostro 260 and i don't know if it is exactly up to date, as i think this pc was released in 2013. The graphics card powers on and everything but yea maybe it is just faulty

WildCard999 · Nov 2, 2018

I would think the BIOS would probably be fine but maybe you need to update the BIOS, I know I had to update my Z370 BIOS before it would accept a GPU however it was a old 550 ti.

jarismic · Nov 2, 2018

WildCard999 :

i thought that is what it was, but apparently it's up to date. I looked on the Dell website for driver and BIOS updates for the pc and apparently i've got the latest for both of them

WildCard999 · Nov 2, 2018

Is the card new or used? If new what is the exact model of the card?

jarismic · Nov 2, 2018

WildCard999 :

"ASUS Radeon RX 550 4GB Single Fan (RX550-4G) Graphics Card" is i''m guessing what you're asking for. But there's a website with it's info here: https://videocardz.net/asus-radeon-rx-550-4gb-single-fan

WildCard999 · Nov 2, 2018

jarismic :

Well I was going to say if it's brand new the next step I would take is to contact Asus and see if they think it's a faulty GPU and if so they can help you with the RMA process.

jarismic · Nov 2, 2018

WildCard999 :

jarismic :

Well I was going to say if it's brand new the next step I would take is to contact Asus and see if they think it's a faulty GPU and if so they can help you with the RMA process.

ok thanks, I'll update if anything doesn't work out

jarismic · Nov 22, 2018

I have acquired a better PC, and the graphics card now works, thanks for the help

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[SOLVED] Graphics Card isn't working

jarismic

Commendable

jarismic

RobCrezz

Expert

WildCard999

Titan

jarismic

Commendable

WildCard999

Titan

jarismic

Commendable

WildCard999

Titan

jarismic

Commendable

WildCard999

Titan

jarismic

Commendable

WildCard999

Titan

jarismic

Commendable

jarismic

Commendable

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