AT2020 Problems need help

Okay so I bought the AT2020 and tried it out. I now have some problems and almost returning it to the seller, but I would like to give it a last chance. The problem is that it does not catch up any sound unless I turn the gain from my Scarlett 2i2 interface all up and put the Level in windows at almost 100. when I do this things the mic sound very bad. I´ve seen a lot of people complaining about this problem and they say it is some windows software that messed it up after WIN 7. but apparently some people have got it to work but I don´t know how. I have the XLR version of the AT2020 connected to a Scarlett 2i2 interface.
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