Printer not printing the correct colors

SerialSniper14 · Nov 9, 2018

We have a shared Brother MFC-9460 color all-in-one at work that is networked to two computers. One computer prints perfectly, the other one keeps printing in extremely sharp colors.

Where one prints the correct pale yellow, the other prints in gold. Instead of light orange, the other prints dark orange. Greys come out black, pinks come out red. Etc.

Any ideas on how I can fix this? I'm worried its killing our toner consumption. We are using brand new OEM toner cartridges and the printer is less than a year old.

ss202sl · Nov 9, 2018

If it works fine from one pc, then the printer is most likely fine. look at drivers on the pc that is having issues

Phillip Corcoran · Nov 10, 2018

Nothing wrong with the printer ---- it will print colours according to the colour data that's sent to the printer, and that data isn't consistent across different computers which have different graphics hardware, different CM settings, and possibly different drivers.

To guarantee matching colour output, even to a common printer, both computers would need to have matching graphics hardware, the same drivers related to colour output, and synchronised colour management settings in the OS.

SerialSniper14 · Nov 12, 2018

ss202sl :

So Brother printers use a control center suite software for scanning, printing, installing drivers, etc. Do you know if it would be better to manually uninstall the drivers in Device Manager or uninstall the control center and then reinstall it?

Phillip Corcoran :

This only started happening in the last couple of months. When we first installed the printer, it printed from both computers exactly the same. I don't recall anything that would have changed on one that didn't happen on the other.

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Printer not printing the correct colors

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