Hi everyone,
I am having an issue with my wifes PC. To start off here are the specs.
Intel i5-7600k
ROG Strix z270e
GSKILL trident ddr4
evga 960ssc
Corsair h80i v2
If anymore info is needed I will provide it. Now to the point. The other night the wife and I were gaming and she complained of "lagging". When I restarted her PC it wouldnt restart due to CPU temp being to high. Since then I have tried everything from driver updates to reapplying thermal paste. The corsair h80i micro usb that connects to the mobo refuses to work. Windows does not recognize it. I have tried multiple usb ports with another micro usb cable with no luck. Ive done tons of research on the corsair h80i trying to get this usb to work so i can see what the pump is actually doing. I have had no luck. A friend of mine told me to post here and use HWINFO. I honestly have never heard of this. Id say im an amatuer PC builder and user. I have downloaded HWINFO and saved an entire report. I tried to somehow save the "sensor" log but I dont think I did. Pretty much the PC on energy save mode in asus AI SUITE the cpu idles at about 50c. I did a graphic card update so I could show that whatever i do the temps bump up to 90c. Im living in Japan currently and other then ordering; buying a new cooler isnt exactly the easiest thing. Im not sure how to upload the HWINFO but whatever anyone needs I will try and upload. Im really stumped and being so far away from the states this is all my wife and I have to stay connected with friends and family while having fun.
I am having an issue with my wifes PC. To start off here are the specs.
Intel i5-7600k
ROG Strix z270e
GSKILL trident ddr4
evga 960ssc
Corsair h80i v2
If anymore info is needed I will provide it. Now to the point. The other night the wife and I were gaming and she complained of "lagging". When I restarted her PC it wouldnt restart due to CPU temp being to high. Since then I have tried everything from driver updates to reapplying thermal paste. The corsair h80i micro usb that connects to the mobo refuses to work. Windows does not recognize it. I have tried multiple usb ports with another micro usb cable with no luck. Ive done tons of research on the corsair h80i trying to get this usb to work so i can see what the pump is actually doing. I have had no luck. A friend of mine told me to post here and use HWINFO. I honestly have never heard of this. Id say im an amatuer PC builder and user. I have downloaded HWINFO and saved an entire report. I tried to somehow save the "sensor" log but I dont think I did. Pretty much the PC on energy save mode in asus AI SUITE the cpu idles at about 50c. I did a graphic card update so I could show that whatever i do the temps bump up to 90c. Im living in Japan currently and other then ordering; buying a new cooler isnt exactly the easiest thing. Im not sure how to upload the HWINFO but whatever anyone needs I will try and upload. Im really stumped and being so far away from the states this is all my wife and I have to stay connected with friends and family while having fun.
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