BSOD caused by hal.dll and ntoskernal.exe

Toggle sidebar Toggle sidebar
T

tfontaine1

Commendable
Jan 4, 2017
7
0
1,510
I have a fully custom computer that has been running Win 7 and Win 10 fine for years. Out of nowhere I'm getting BSOD on Boot when booting Win 10 (Win 7 still boots fine, even on a dual boot drive). The mini-dump shows the following:
Bug Check Code: 0x00000133
Parameter 1: 00000000`000000
Parameter 2: 00000000`00001e
Parameter 3: fffff802`08e59378
Parameter 4: 00000000`000000
Caused by Driver hal.dll
Cause by Address: hal.dll+351b

Any hints as to what the issue might be?
 
Sort by date Sort by votes
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
the bugcheck is DPC_WATCHDOG_VIOLATION
with a timeout of 0x1e = 30 clock ticks

it is pretty fast so I would assume it is a video card that did not respond.

you would want to blow out any dust from the cpu, gpu and psu fans
just in case the system is overheating.

you would want to make sure all of the fans are still spinning.

you would go into bios and reset it to defaults and reconfigure and reboot.
(removes bios overclocks)

you would remove and CPU and gpu overclock driver in windows.

you would reinstall the GPU drivers

Make sure your graphics card has not failed.
in windows be sure to update your motherboard sound driver from your motherboard vendors website.
(if the machine is over 3 years old, there might not be a update. you might have to go to the sound chip vendors website to get the update. there was a bug that was fixed last aug of 2017 that would crash graphics drivers)
 
Upvote 0 Downvote
T

tfontaine1

Commendable
Jan 4, 2017
7
0
1,510


I will give it all a try and let you know how everything goes!
 
Upvote 0 Downvote
T

tfontaine1

Commendable
Jan 4, 2017
7
0
1,510
Alright, so I reset the BIOS and removed all overclocking/turbo, checked all thermals and everything looked good, reinstalled the GPU drivers and sound driver. Now when I go to boot into Win 10 I get a blue recovery screen that says: "RECOVERY
Your PC couldn't start properly
A required device isn't connected or can't be accessed Error code: 0xc000000e"

Anything I should try out? I'm also not using a graphics card, just the internal graphics.

 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
Error code: (NTSTATUS) 0xc000000e (3221225486) - A device which does not exist was specified.

most likely you will need to go into bios and set something like boot priority or boot order.
or if your machine is older, then the sata mode might have changed from AHCI to ide
boot into bios and see what it is set to. AHCI would be the faster sata mode, some bios versions default to ide mode.
(generally, there are 3 modes, i would check the setting, and try another mode to see if it boots)







 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom