Over the last two days my family has been experiencing painfully slow speeds. We had a tech come out today, he replaced some splitters and did some tests and the signal was still bad according to him. He suggested that it may be due to the fires in SoCal burning the world but I think it's unlikely. The tech said we can call him out to replace the wire from the pole to the house. Is there anything else that we can possibly do to get this fixed or is this our best choice? All help is appreciated . Thank you.
Other info:
☺ Modem: Arris SB6183 , Router: Netgear R6400
☺ When tech was in the attic he removed 2 devices that we don't use anymore.
☺ I've checked as many splitter connections as I possibly can and everything was connected properly and tightly.
☺ I've restarted our modem/router multiple times with no luck.
If this was posted under the wrong forum section, please let me know where to move it.
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