- Nov 20, 2018
- 3
- 0
- 10
Firts,thank you for your support.Recently,I wanted to upgrade my PC.I bought a MOBO(Gygabyte AX370M-Gaming 3) and a Ryzen 5 2600 processor.
When I installed the components in my computer,I tried to turn on it,and something was not matching.I thaught that my memory QLV is not available for the motherboard,then I changed the memory with another with available specifications.After that,the PC does not work.
I don't know what to do,I can't see the BIOS version,because I can't turn on the PC,I mean the components work,but is something that doesn't match.I have tried everything and now I started to think that is a factory problem.I phoned a guy and that guy says that the MOBO or the processor is deffect.I am sure that everything is connected well but I don't know what's the problem.
If you have a sollution,please tell me.Maybe it needs a BIOS update or I don't know.Please send me a message soon!But I cannot acces anything because if the memory(is compatible with the MOBO,but IDK why is not working)before to upgrade,I owned an i3 7100 processor and a MOBO.Idk what to do,a friend says that I need to return the products,but I don't know,maybe I've done something wrong.It doesn't post and I need a solution how to figure it out. Here's a clip with someone who has the same problem:https://youtu.be/auzjk8Ip8xs
When I installed the components in my computer,I tried to turn on it,and something was not matching.I thaught that my memory QLV is not available for the motherboard,then I changed the memory with another with available specifications.After that,the PC does not work.
I don't know what to do,I can't see the BIOS version,because I can't turn on the PC,I mean the components work,but is something that doesn't match.I have tried everything and now I started to think that is a factory problem.I phoned a guy and that guy says that the MOBO or the processor is deffect.I am sure that everything is connected well but I don't know what's the problem.
If you have a sollution,please tell me.Maybe it needs a BIOS update or I don't know.Please send me a message soon!But I cannot acces anything because if the memory(is compatible with the MOBO,but IDK why is not working)before to upgrade,I owned an i3 7100 processor and a MOBO.Idk what to do,a friend says that I need to return the products,but I don't know,maybe I've done something wrong.It doesn't post and I need a solution how to figure it out. Here's a clip with someone who has the same problem:https://youtu.be/auzjk8Ip8xs
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