I am currently at a loss, I am generally pretty good at fixing computers, and googling my problems when I can't find a solution myself, but I am quite stuck and need some help.
My USB slots on my motherboard are not working for most devices. Some devices, like small storage drives will work. But most other devices will not. When I plug an external hard drive into the USB 3.0 slot, it does not work, and my mouse and keyboard (both are usb) stop working.
I have tried mostly everything I can think of, and searched the internet and could not find anything.
All of the USB devices are confirmed to work on another computer, but not this one.
I have tried:
(in no particular order)
Flashing the bios
Resetting the bios
Removing the cmos
Updated all of my drivers
Reinstalled windows 10
Installed ubuntu to see if it changed the effects on the usb slots
Changed the bios settings to allow legacy usb, and uefi
Upped the voltage on the DAC up usb slots
Unplugging all of the extra stuff in the motherboard and just leaving the essentials
Switching to a brand new psu
Plugged the PSU (Both the new one and the old one) into multiple different wall sockets and surge protectors.
And maybe a couple more things, but nothing has worked. Not even one time have I been able to access my external hard drive using this motherboard.
The motherboard itself is nearly brand new, I got it less than a month ago, and I was very careful with the install and nothing broke.
Everything else seems to be working fine, I have done stress tests, and played games, watched movies, etc. and nothing is showing any issues.
Please help.
My USB slots on my motherboard are not working for most devices. Some devices, like small storage drives will work. But most other devices will not. When I plug an external hard drive into the USB 3.0 slot, it does not work, and my mouse and keyboard (both are usb) stop working.
I have tried mostly everything I can think of, and searched the internet and could not find anything.
All of the USB devices are confirmed to work on another computer, but not this one.
I have tried:
(in no particular order)
Flashing the bios
Resetting the bios
Removing the cmos
Updated all of my drivers
Reinstalled windows 10
Installed ubuntu to see if it changed the effects on the usb slots
Changed the bios settings to allow legacy usb, and uefi
Upped the voltage on the DAC up usb slots
Unplugging all of the extra stuff in the motherboard and just leaving the essentials
Switching to a brand new psu
Plugged the PSU (Both the new one and the old one) into multiple different wall sockets and surge protectors.
And maybe a couple more things, but nothing has worked. Not even one time have I been able to access my external hard drive using this motherboard.
The motherboard itself is nearly brand new, I got it less than a month ago, and I was very careful with the install and nothing broke.
Everything else seems to be working fine, I have done stress tests, and played games, watched movies, etc. and nothing is showing any issues.
Please help.
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