[SOLVED] Microphone not picking up any sound and making crackling noises sometimes

Dec 2, 2018
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Hi, I have a Razer Kraken Pro 7.1 and yesterday my microphone stopped working completely (it had worked just fine until then). After about and hour and a half of trying everyhting I know, I still couldn't get to work. The mic doesn't pick up any sound whatsoever when I speak or make a noise but sometimes it would show that it was picking up sound when I played something on my computer, although if I listened to it it would just be crackling noises. At one point, it was ALWAYS making crackling noises, but not any more. Can anyone help me fix this?
 
Solution
Unplug. Replug. Head to sound settings. Properties. Microphone tab. Right click on head set mic. Set as Default Device + Set as Default Communications Device.