[SOLVED] No audio from speakers

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Ofcoursenot_1

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Jul 1, 2017
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Hi guys!

There seems to be a problem with my speakers. The light is on, but there is no sound.
https://imgur.com/bDvGIwP
The audio icon in the lower right hand corner has an x next to it, and when I click on it, this pops up.
https://imgur.com/PyYA1cP
Clicking "next" always leads to this:
https://imgur.com/H3Kg8lO
Error code:
https://imgur.com/F9fKTMQ
Additionally, when I search for sound on the search bar on the left corner, this shows up.
https://imgur.com/3msbbhx
Is there a problem with the computer or the speakers?

Thank you for your time!:D
 
Solution
MART3R
Ive received this problem lately and it seems the best fix is to uninstall and reinstall your audio device drivers.

To uninstall a device by using Device Manager, follow these steps:
Start Control Panel, click Hardware and Sound, and then click Device Manager.
Expand the node for Sound Devices, right-click each the device entry, and click Uninstall one by one.

Once youve uninstalled all your audio devices simply restart your PC and windows should reinstall the device drivers automatically.

Hope this helps.
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MART3R

MART3R

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Sep 26, 2016
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Ive received this problem lately and it seems the best fix is to uninstall and reinstall your audio device drivers.

To uninstall a device by using Device Manager, follow these steps:
Start Control Panel, click Hardware and Sound, and then click Device Manager.
Expand the node for Sound Devices, right-click each the device entry, and click Uninstall one by one.

Once youve uninstalled all your audio devices simply restart your PC and windows should reinstall the device drivers automatically.

Hope this helps.
 
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Solution
O

Ofcoursenot_1

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Jul 1, 2017
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is this what you mean? because i can't find anything that says exactly Sound Device and there is only one thing there
https://imgur.com/2uQdHFK
 
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MART3R

MART3R

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Sep 26, 2016
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"Sound, video and game controllers" is what it should say exactly.
 
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O

Ofcoursenot_1

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Jul 1, 2017
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530

sorry i meant these:
https://imgur.com/Ec81sof
 
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Ofcoursenot_1

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Jul 1, 2017
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okay i'll try that
 
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Ofcoursenot_1

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Jul 1, 2017
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Well I did this and the drivers did reinstall, but there still isn't sound. oh well. maybe it's the speakers?
 
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MART3R

MART3R

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Sep 26, 2016
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Right click on the speaker icon on the bottom right of your screen and "Troubleshoot sound problems" to get a better idea of what the issue is.
 
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O

Ofcoursenot_1

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Jul 1, 2017
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Update: hi, so i tested those speakers with multiple computers, and the speakers all worked on those. I also played around with sound drivers, reinstalling them and all that. The speakers themselves for some reason don't actually have their own drivers, i think:

https://www.elegiants.com/ELEGIANT-USB-Powered-Sound-Bar-for-Computer-Desktop-Laptop-PC-Black-p-213.html?utm_expid=161318998-2.AjOSKkfGS1a8h1NvClX1mg.0&utm_referrer=https%3A%2F%2Fwww.google.com%2F

I suspect that it might be a hardware problem. Should i check the motherboard or something?
 
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MART3R

MART3R

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Sep 26, 2016
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Ive got tons of computers coming in for a little red x on the taskbar's sound icon, pretty sure its a resent windows update thats causing it.
However the problem is almost always fixed by the steps I stated above.
Have the speakers ever worked? Or did you just get them recently?
Check for windows updates just to be sure.
 
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