Actual disaster with new build! Please Help!

Dec 3, 2018
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You know how they say 3rd times a charm? This was not the case for my 3rd pc build. I was so excited that I couldn't wait to build my next PC. I build it late into the night, and everything was going smoothly until I got to the AIO cooler. This was my first time using liquid cooling so I made sure to read the instructions.

However, I did notice that there was what looked like thermal paste spread across the block. I touched it to make sure and it made a little hole. I put a little more paste to fill the void and attached the block and the radiator. At this point it's 3 am and all I have left is to install the GPU and a hard drive. I decide I can finish it up tomorrow and everything will be fine.

I started to second guess myself on putting more thermal paste on the cooler so I looked it up, and they said no don't add any more. The next morning I figured I would just remove the cooler and reapply the thermal paste. When I pull the cooling block off the CPU came out of the AM4 socket. At this point, I notice that some of the thermal paste had come out and onto the sides of the CPU. I clean off the CPU the best I could, but some of the thermal paste was still on the sides I couldn't reach. After some research, I realized that I should have twisted before I pulled.

The pins on the CPU looked intact and straight, and I saw that a little bit of thermal paste got on the underside of the CPU. I try to clean it off with a microfiber cloth and some isopropyl alcohol, but a small amount of it I couldn't reach because of one of the pins. I thought it was good enough and decided to test it out. I check all my connectors, reinstalled the CPU, and the cooler. Finally, I install the GPU and hard drive. Everything seemed to go in fine. When I hit the power on button absolutely nothing happens. I start to panic. The motherboard lights are on. I thought it might be the front panel connectors so I try to short it. Nothing happens.

I think it must be the thermal paste or I didn't check the pins close enough. I knew I had set it with the correct orientation, but I decided to remove it and check it again. When I removed the cooler the CPU came out of the socket AGAIN! I am seriously panicking when I go to remove the CPU from the cooling block I drop the CPU onto the metal part of my case! I am thinking in my head I am going to have a heart attack right now because of how much I am panicking. I notice several of the pins are bent on the CPU.

Now, I take a long break to gain my composure and watch some videos on repairing bent CPU pins. I go to Walmart and buy some razor blades. I believe I was able to repair the CPU pins to be straight and got all of the thermal paste off. I am hopeful as the CPU slides right into the socket. I check all the connectors, apply a dot of thermal paste to the CPU and install the AIO cooler. I try to power it on but nothing happens still.

The build is a Ryzen 5 2600, deepcool 240ex aio cooler, and an asus strix x470f motherboard.

 
Solution
The AIO will run just fine not mounted. Even if the CPU was damaged the case fans should still Attempt to spin up. I’d give shorting the front panel pinouts another shot before you check the PSU connections. Just take a screwdriver and try touching each pin to its neighbor. Try both the pin beside it and the pin below/above it. This won’t hurt anything.

huntlong

Respectable
Aug 17, 2017
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2,115
Whew I can see why that would get you in a panic. Are you sure everything is connected tightly and securely? CPU power connector, 24 pin motherboard connector, and PCIE GPU power connector? Not positive yours has it but many ASUS boards have post LED’s that will light up telling you which component is preventing a post.

 
Dec 3, 2018
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The only thing I can't tell for sure is if some of the connectors on the modular PSU which might have come loose. I could disassemble everything and start from scratch. I wanted to test the components outside the case, but I wasn't sure about the AIO cooler's radiator not being mounted. Can I test it without the radiator being mounted? The standby LED's are on but nothing happens when I power it on by shorting or by power connector. No fans or anything. I am wondering what components might cause this?
 

huntlong

Respectable
Aug 17, 2017
335
1
2,115
The AIO will run just fine not mounted. Even if the CPU was damaged the case fans should still Attempt to spin up. I’d give shorting the front panel pinouts another shot before you check the PSU connections. Just take a screwdriver and try touching each pin to its neighbor. Try both the pin beside it and the pin below/above it. This won’t hurt anything.
 
Solution