[SOLVED] New gpu is not working, driver problem

Guitto · Dec 5, 2018

So I just put a new GPU into my PC and I got this message after installing the driver:

https://gyazo.com/ee0913ccc6ceb81f642f372b11102c6e

In device manager there is a yellow triangle saying there is a problem with it:

https://gyazo.com/81e99f9f0ad6fbebc2f3c355798f1b1f

can anyone help?

Roland Of Gilead · Dec 5, 2018

Where did you get the driver from?

You should download it from here: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

Guitto · Dec 5, 2018

Roland Of Gilead :

Well it said it was rx 570 8gb card so i downloaded that one..

Roland Of Gilead · Dec 5, 2018

The image you posted says RX580! But the driver for a 570 should be the exact same as the 580.

Guitto · Dec 5, 2018

Roland Of Gilead :

the same thing happened when i installed this one..

Roland Of Gilead · Dec 5, 2018

You can use something like DDU to uninstall the old remnants of the previous driver. Then do a fresh install of the new driver.

Shoomer · Dec 5, 2018

MERGED QUESTION
Question from Guitto : "What driver do i download for this gpu?"

Guitto :

captaincharisma :

Dunlop0078 :

http://www.sapphiretech.com/download.asp?lang=eng

Select your model then click download.

Guitto · Dec 5, 2018

MERGED QUESTION
Question from Guitto : "Error while installing driver for new gpu.."

I got this error while installing a driver for my gpu:

https://gyazo.com/b176aab7cf78471f47e28a28d5e69481

How do i fix this? Before I was getting an error of " no amd graphics driver is installed or the amd driver is not functioning properly"

rgd1101 · Dec 5, 2018

stick with 1 thread. don't spam the forum

rgd1101 · Dec 5, 2018

http://www.tomshardware.com/answers/id-3833606/worth-buying-gpu.html
did you bought the used mining board?

Guitto · Dec 5, 2018

rgd1101 :

No, I bought a SAPPHIRE NITRO+ Radeon™ RX 570 8GB 2nd hand used for 6 months (no mining) but in device manager it says that it is "rx 580 series" i am very confused.

captaincharisma · Dec 5, 2018

Guitto :

even if you bought it second hand it coulkd have still been used for mining without you knowing it. i would use install and run a program called GPUz to see if it detects your GPU is fake or not

Guitto · Dec 5, 2018

captaincharisma :

Guitto :

even if you bought it second hand it coulkd have still been used for mining without you knowing it. i would use install and run a program called GPUz to see if it detects your GPU is fake or not

This is what i got: https://gyazo.com/44e18a21fc522a82f68e172a9003290a

Roland Of Gilead · Dec 5, 2018

To me that looks like a dodgy card that has had a bios change. There are things in that GPU-z shot that don't look right.

It's possible you have been duped and this card is not functional, or at least functioning the way it should. Some manufacturers released specialist Drivers and Bios's for GPU's specially for mining.

It could be that it was a 570 (built with the same chip as a 580, and is a cut down version) had a bios change, was done to unlock the other cores to make it a full 580. Dodgeville. I'd return it.

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[SOLVED] New gpu is not working, driver problem

Guitto

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Guitto

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Shoomer

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