[SOLVED] Can't get my USB ports on my newly built computer to work

Dec 8, 2018
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So I just got a new computer and put it together with a pretty competent friend. We put everything together correctly (as far as we can tell, and I've triple checked everything now), all the clips are snapped into place on the graphics card, ram, and all the pin connections are in the correct alignment and location.

My problem starts when we boot up. Everything turns on fine and all the fans and cards light up like a thing of beauty but I get no input feedback from any ports anywhere on the computer. I have a keyboard, mouse, monitor and thumb drive with windows 10 on it, and nothing gets a response. Sometimes when I first boot up the monitor flickers almost as if it's about to receive a signal but then returns to an "economy power saving mode" and becomes unresponsive.

My specs are as follows:
Mobo: MSI ATX Z370-A-Pro
CPU: Intel i5 9600k 6 Core
Power: 80 Plus Gold 650W
1TB 3D NAND SATA
H55 AIO Liquid Cooler
GPU: EVGA RTX 2070 XC
RAM: 16GB G Skill Ripjaws

Any ideas that could get this beast up and running would be much appreciated. If not, I have a friend who's coming over that can probably just plug in and connect their neuralnet interfaces and he can activate its flux capacitors... or some shit... he'll figure it out anyway... I'm just impatient haha
 
Solution
Remove the graphics card, and connect the monitor to the motherboard video port. Do you get a BIOS display that way? That CPU requires version 26 of the BIOS. That BIOS was released in July. But it is possible to get a motherboard that doesn't have the necessary BIOS update. Did the motherboard box have a "9th gen ready" sticker or anything ? Many times when it has a new enough BIOS they put a sticker on the box.

kanewolf

Titan
Moderator
Remove the graphics card, and connect the monitor to the motherboard video port. Do you get a BIOS display that way? That CPU requires version 26 of the BIOS. That BIOS was released in July. But it is possible to get a motherboard that doesn't have the necessary BIOS update. Did the motherboard box have a "9th gen ready" sticker or anything ? Many times when it has a new enough BIOS they put a sticker on the box.
 
Solution