[SOLVED] My Kid's New Build Powers On But No Display

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spartyon

Dec 8, 2018
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My son just built his first PC (and the last time I built one was about 8 years ago) - we selected components on PCPartsPicker, so we're pretty sure everything is compatible and it seems like everything is connected the way it should be.

We're currently using the on-board graphics and a VGA connection because our current monitor doesn't have an HDMI connection. The VGA cable and monitor work fine with another computer.

The motherboard came with a 4-pin speaker and I think it's connected in the right spot on the motherboard (seemingly the only spot where it can go) but it doesn't beep when the system powers on, so maybe not?

The memory sticks are in the slots directed by the motherboard manual (A2 and B2)

Here are the specs, We greatly appreciate any help - he's quite anxious to get this working!

Processor: AMD Ryzen 3 2200G
RAM: Ballistix Sport DDR4 2x4GB
Mobo: ASRock B450M Pro4
Graphics: on-board
PSU: EVGA 550 80+ Gold
HDD1: Kingston A400 120GB SSD
HDD2: Western Digital Blue 1TB 7200RPM
Case: Tesseract DeepCool
 
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grant-barker

grant-barker

Dec 8, 2018
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I wonder if you have installed the drivers for that board from any supplied CD (you can update to the latest ones later when the video is working and you can go online.) I wonder if there is a setting in the BIOS to select VGA.
 
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bignastyid

bignastyid

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Jun 19, 2011
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Drivers first require an Operating System, subby has not gotten that far so drivers are rather irrelevant at this point.


Spartyon, here's a guide for troubleshooting no post/no video.
http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems
 
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grant-barker

grant-barker

Dec 8, 2018
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Sorry, that's a good point. I overlooked that we hadn't got that far. Hopefully that link will help.
 
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spartyon

Dec 8, 2018
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I've gone through everything applicable on the checklist and still no luck. I essentially disconnected everything and reconnected. The case fans light up and turn on and the heatsink fan turns on but no beeps from the motherboard speaker and no display signal. I found an R9 270 and tried installing that - it also seems to power on (the fans spin) but it doesn't make a difference.

The jumper doesn't have a cap by default (per the mobo manual) - I put one on, tried powering on (same results), powered off, pulled the cap off and tried again. Still no luck.

Any other thoughts?
 
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spartyon

Dec 8, 2018
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Is there a way I can determine whether the mobo, RAM or CPU is the issue? Although I intended dual-channel, I've tried using one stick of RAM at a time (with each) but that didn't help, so I don't think it's the RAM. If the mobo was the issue, would it still route power to the fans?
 
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R_1

R_1

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Sep 8, 2015
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step 17 how many beeps you getting?

how to make a temporary diagnostic speaker rant
The diagnostic speaker is the motherboards main diag feedback device.
the motherboard may be telling you where the problem is.
my speakers have this plug - any speakers will do
http://images.crutchfieldonline.com/graphics/infolib/homelib/hSpeakerSpringClip.jpg
I use lamp wire but any stranded wire will do. literally any stranded wires. strip one end like so
http://www.antiquelampco.com/Shades/CordColors.jpg
attach the stripped end into the speaker spring clips on the speaker. (how ever your speakers connect)
the other end of the wire should be trimmed like so the semi strip
https://wesbellwireandcable.com/images/cutwire.png
by doing a semi strip the wire case is now the socket.
plug one wire to the first pin, and the second onto the fourth pin.
power on the system and listen for beeps
end canned rant

one beep is all clear. pull the RAM and power on and try to force a beep code. if you cannot make the motherboard tell you there is no RAM the motherboard is likely dead in my experience.replace the RAM and you can remove the CPU and you can expect a different error beep.
http://www.tomshardware.com/forum/322455-30-beep-codes
at the end ot ehis post is a list of codes for ASRock
 
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spartyon

Dec 8, 2018
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I've finally figured it out. Embarrassingly, I didn't realize there was a second port on the mobo that needed to connect to the power supply, to power the CPU (and yes, I realize that was one of the first steps in the troubleshooting guide - I completely misread it, no excuses.)

I was finally able to get it to POST but now it's not recognizing my hard drives. I have an SSD and a Western Digital Blue 7200 RPM, both of which are connected to the board via SATA3 cables. What am I missing?
 
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