Help with CPU/BIOS

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wangandyy66

Dec 8, 2018
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So, I just built a new pc, but although everything lights up and starts to work, the monitor displays "no signal". I troubleshooted every option and reduced it down to my cpu. Since I have a i5-9600k with a z370 a pro mobo, you have to update the bios in order for the cpu to be compatible. However I cannot even reach bios because there is no signal. My question is does an incompatible cpu cause no display to the monitor? Although I went to Best Buy's Geek Squad for help, they said the cpu does not cause no display, but I believe he is wrong as he barely listened to a word I said. Any solutions are highly appreciated.

Specs: https://pcpartpicker.com/list/qDk39J
 
Solution
ThatVietGuy
Most definitely an incompatible CPU will cause the computer not to boot properly and not display anything on the monitor.

I would return the Z370 motherboard and buy a Z390 motherboard instead.
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wangandyy66

Dec 8, 2018
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However, wouldn't the easier option be to just borrow a compatible cpu or have a repair shop put in a compatible one and then update the bios for me? Or would you suggest returning my current and buying a new one as said before?

 
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wangandyy66

Dec 8, 2018
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Ok, I guess I will return my motherboard. Thanks for your help!
 
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ThatVietGuy

ThatVietGuy

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Nov 6, 2007
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I would rather start with a motherboard actually meant for the CPU in the first place. Everything is still new, so an exchange shouldn't be too much of a hassle.

But yes, you can get a cheap compatible CPU to flash the BIOS or have someone else do it. It's just not how I would prefer to do it.
 
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