Hello all. I've recently upgraded my computer. I'm running into an issue that in the middle of the game, my computer just.... freezes up. BGM continues, not SFX, Discord voice, etc stop completely. Screens frozen in place. This happens about once every few hours and I am beyond frustrated and hope you guys could shed some lights on what might be an issue.
* Windows 10 Pro
* i9-9900k @ OC to 5.0Ghz all cores
* Gigabyte Geforce Gaming OC 8G 2080, overclocked some with MSI Afterburner
* 850W PSU
* SSD#1 (old) - Operating System
* SSD#2 (new) - Games
I've recently upgrade the entire system besides main SSD drive (for operating system) and HDD for overall storage. Did not clean install Windows 10, but had to "reinstall Windows 10" over again. Clean installing Windows would be my absolutely last thing I want to do due to sheer amount of programs I've installed.
Symptoms:
* Computer would freeze while playing games
* No BSoD (except once)
* Everything on both of my monitors would freeze as is
* BGM sound of the game continues (but anything like SFX, Discord voice, etc no longer works). Only once that I've noticed sound artifact on BGM while freezing occurs.
* I leave my computer and a game run almost 24-7. While I do not attend on my computer after I go to bed (game still runs at 100+ fps until screens go to sleep, monitors shut off, sound not playing), the computer has not freeze once so far. However, if I'm playing and being active in game (in raid or dungeon), the computer would randomly freeze without much warning (besides some minor stuttering or almost-not-noticeable artifacts). More or less if I leave my mouse and keyboard untouched, everything seems to be fine.
Observations:
* According to HWInfo, CPU temp goes up to ~78 degree, but average around low 70s
* GPU doesn't go above 68 degree
* Sometimes, you can see a fraction of a sec screen flicker while playing game, or even when at 100 - 144 fps, you can see a noticeable stutter (like 0.2 second of graphic "freeze", then resumes)
Steps Taken
* Used DDU to reinstall graphic driver
* Also used DDU to remove all the older audio devices that I no longer use
* Updated Windows 10 to the latest version
* Updated to latest BIOS version
* Un-overclock the GPU entirely to factory default
* Drop CPU clock to 4.9Ghz (all core)
* Ran Prime95 to stress test CPU for ~5 minutes at both 4.9Ghz and 5.0Ghz
* Replace my graphic card with the old one (it still freezes)
At this point I'm at a loss. My next step would be disable on-board sound unit and install my old Soundblaster PCI card, but I am not hopeful it will fix any issues. Or completely undo-overclocking the CPU. Or even try to run some test on my SSD? I've tried to look through Event Viewers but I do not know enough which under "Error" and "Critical" are important, nor do I spot anything significant that might tip off the root cause (unless I've completely missed something here).
If you've read this thus far, thank you so much for your time. I hope one of you guys will bless me with a solution so I'd be done with this issue completely. Happy Holidays!
* Windows 10 Pro
* i9-9900k @ OC to 5.0Ghz all cores
* Gigabyte Geforce Gaming OC 8G 2080, overclocked some with MSI Afterburner
* 850W PSU
* SSD#1 (old) - Operating System
* SSD#2 (new) - Games
I've recently upgrade the entire system besides main SSD drive (for operating system) and HDD for overall storage. Did not clean install Windows 10, but had to "reinstall Windows 10" over again. Clean installing Windows would be my absolutely last thing I want to do due to sheer amount of programs I've installed.
Symptoms:
* Computer would freeze while playing games
* No BSoD (except once)
* Everything on both of my monitors would freeze as is
* BGM sound of the game continues (but anything like SFX, Discord voice, etc no longer works). Only once that I've noticed sound artifact on BGM while freezing occurs.
* I leave my computer and a game run almost 24-7. While I do not attend on my computer after I go to bed (game still runs at 100+ fps until screens go to sleep, monitors shut off, sound not playing), the computer has not freeze once so far. However, if I'm playing and being active in game (in raid or dungeon), the computer would randomly freeze without much warning (besides some minor stuttering or almost-not-noticeable artifacts). More or less if I leave my mouse and keyboard untouched, everything seems to be fine.
Observations:
* According to HWInfo, CPU temp goes up to ~78 degree, but average around low 70s
* GPU doesn't go above 68 degree
* Sometimes, you can see a fraction of a sec screen flicker while playing game, or even when at 100 - 144 fps, you can see a noticeable stutter (like 0.2 second of graphic "freeze", then resumes)
Steps Taken
* Used DDU to reinstall graphic driver
* Also used DDU to remove all the older audio devices that I no longer use
* Updated Windows 10 to the latest version
* Updated to latest BIOS version
* Un-overclock the GPU entirely to factory default
* Drop CPU clock to 4.9Ghz (all core)
* Ran Prime95 to stress test CPU for ~5 minutes at both 4.9Ghz and 5.0Ghz
* Replace my graphic card with the old one (it still freezes)
At this point I'm at a loss. My next step would be disable on-board sound unit and install my old Soundblaster PCI card, but I am not hopeful it will fix any issues. Or completely undo-overclocking the CPU. Or even try to run some test on my SSD? I've tried to look through Event Viewers but I do not know enough which under "Error" and "Critical" are important, nor do I spot anything significant that might tip off the root cause (unless I've completely missed something here).
If you've read this thus far, thank you so much for your time. I hope one of you guys will bless me with a solution so I'd be done with this issue completely. Happy Holidays!
Facebook
Twitter
Instagram