Asus B450-F Causing Many Indescribable Issues

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bbrandlegacy

Jan 10, 2019
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At the end of this description is all the specifications of my pc and a few driver versions to help give as much information as I can

IssueNo matter what ive tried (new drivers old drivers) my internet is WACKY. Now I dont know if this is motherboard or not but im using the motherboards nic card so I assume that play some part. Google chrome does NOT work, meaning I will go to a website and it will eventually rwead "took too long to respond" firefox, dont get that message it works, slow, but works. I did tracrt, and ping tests and they resolve just fine. Uninstalled the drivers, reinstalled, updated drivers, used the default windows drivers and there is no change in the outcome. Boot into safe mode with networking enabled as to remove enironmental issues (possible software or other driver issues) nothing. I would like to also add it is all online applications, microsoft store, steam, battle.net, discord, RDS, RMM tools. anything that is utilizing a network connection seems to bog down. THE WEIRDEST PART is that all of the sudden it will work randomly. So what I did was sit there and put in speed test.net just to see what would come up. What happens is that the inputs jump all the way from 30 to 112 ish mbps. it will go to 70 then go to 90 then drop to 80 then jump to 100 then SLOWLY go down to 40 and then even out for a sond then go back up. the other piece to this as well is that there are small things that are malfunctioning. When my cursor goes over the exit and minimize buttons it does not highlight with a color (default AND custom themes) the mouse skips around sometimes and acts as if it is bottlenecking or running with an intense load. However I manage to get task manager open which reads as a maximum of 20% in the time I was looking. I HAVE overclocked the cpu, not too intensely but about 12%. Thought that might be the issue so I brought everything back to the original settings for troubleshooting purposes to no avail

I HAVE reinstalled windows 2 times just to make sure using a different bootable drive each time for redundancy to make sure no errors happened upon install. at this point I am quite puzzled on what is going on here so I figured I would reach out as you guys will know much more than I would.
I would like to think im generally knowledgeable in the business as I work for a cyber security and IT services company, however there is always more to learn so throw it at me!

Notes: My work PC has a steady speed test of about 112.4 Down/ 39 UP
I AM going through a switch and then a firewall however that should not cause any issues....
Windows is up to date as of now

Specs
MOBO: Asus B450-F
CPU: Ryzen 1700x
Cooler: DeepCool Captain 240 EX
GPU: Asus Rog Strix 1070TI OC Edition
PSU:EVGA SuperNOVA 650 G
RAM: G. Skill Trident Z RGB 32GB (16x2)
Fans/Cooling:3 Case Fans
Intake:Rear (Single 120mm), Water Cooler<-------(Not quite sure if its kosher to put the AIO as an intake but its what made the most sense for the air flow and the way I had it setup, comments totally welcome)
Exhaust: Top (Double 120mm)

Drivers:
Bios: 1201 (12/28/18)
Chipset: 18.10.1810 (10/26/2018)
Audio: 6.0.1.8339 (06/28/18)
Lan: 12.15.184.0 (06/28/18) ---------> Updated: 23.5.1 (12/14/18)
GPU: Use GeForce Gaming Experience as I've never had issues with them in the past

Applications:
Ryzen Master
GameFirst IV
Asus Ai Suite 3
Ai Charger
Asus Aura
Google Chrome
Firefox
Steam
Battle.net
 
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Ralston18

Ralston18

Titan
Moderator
Oct 11, 2014
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Update your post to include PSU: make, model, wattage, age, condition.

Have you tried another known working ethernet cable?

Check all cables along the physical connection path to your computer. Ensure that there are no loose or damaged.cables/ports.

 
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B

bbrandlegacy

Jan 10, 2019
15
0
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Whoops completely missed that, thanks!
It has been updated (EVGA SuperNOVA G2 650w)
in terms of the issues being outside of the machine itself, not the case (Pun intended anyone?). no matter where I am even pluggin in an adapter the same issues apply, the internet connection isnt actually as bad however chrome still malfunctions etc. PLUS i tested this at home, at my office, at my friends house all using different cords each time.
 
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B

bbrandlegacy

Jan 10, 2019
15
0
10


Tried that to no resolve, it doesnt seem like its chrome because it happens to all applications that use the internet
 
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B

bbrandlegacy

Jan 10, 2019
15
0
10

I can tell you that it is not an issue with our network at all, the issue is coming from the computer itself. I am the admin as I am in a work environment, we are using a sophos firewall which is the device that is "natting" of which I configured. The reason I say it isnt the firewall is because in different network environments it comes to the same issue. I even gave it a static and in the firewall gave it full permissions for a straight path out and I got nothing.
So the issue is definitaly internal on this computer, I have a slight feeling that some of the asus applications are what's causing the issues. However that should have been confirmed when the issue kept happening in safe mode as well

Update: I did look in the logs just in case, nothing really comes up with an issue at all. Also Following a tracert from the device it gets out perfectly fine, no issues whatsoever a faster time than my work pc which is a switch ahead in the whole path going out which to that end I have lso plugged it directly into the firewall which also provides no change in this weird behavior
 
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Ralston18

Ralston18

Titan
Moderator
Oct 11, 2014
34,801
3,305
146,290
In Resource Monitor: are you able to select the "Network" tab and observe what all is going on with respect to network activity?

First just watch for some time (subjective) without doing anything. Maybe some background app will kick in.

Then move the mouse around and do other things to determine if anything "whacky" occurs.

Look at the other tabs as well. Look for Asus related applications, etc..

Also took a quick look back through the thread: have you run AV scans? Figure that you probably did so but no harm in double-checking.
 
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bbrandlegacy

Jan 10, 2019
15
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See its weird because as it is ACTIVELY happening, I opened up both chrome, firefox, and windows store, seperatly and at the sametime and NOTHING comes up that would strike me as issues in the resource monitor. Nothing spikes, it fluctuates slighty (the meaning values for the applications) as it would be expected to, put side by side with my computer nothing is different, traffic is going in and out even doing a packet capture for this specific PC nothing is really abnormal. its almost as if there is a block some where (windows defender/firewall is turned off) which stops the programs utilizing the internet from portraying the information being sent. But that doesnt make sense because it says "took too long to respond" which would indicate a timeout right? or just too high of a latency?
I have NOT done an intivirus scan however theres no way there is a virus as the only that I have done is battle.net and steam, all other connections for drivers etc were through a USB transferred over from my work pc. I will load malware bytes and run a scan (hoping the entire applicationi is in the installer and not using the internet to install/download......)
 
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