I'm having problems setting my Acer laptop back to factory settings its stuck on 1 per cent

My laptop been stuck on 1 per cent for ages
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More about problems setting acer laptop back factory settings stuck cent
  1. what version of windows?

    How big are hard drives? if they over 1tb it might take a while to clear them.

    Is there any sign of life? I would leave it 12 hours or so and see if it changes.
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