Poor performance of my G.SKILL Ripjaws V DDR4

I did a userbenchmark today and got the following results:

CPU: AMD Ryzen 7 1800X - 91.9%
GPU: Nvidia GTX 1080-Ti - 156.2%
SSD: Samsung 850 Evo 1TB - 616.6%
RAM: G.SKILL Ripjaws V DDR4 3200 C16 2x16GB - 40.4%

( https://www.userbenchmark.com/UserRun/13764978 )

Further informations:
Motherboard : Asus PRIME X370-PRO (all builds)
Memory : 12 GB free of 32 GB @ 2.1 GHz
Display : 2560 x 1440 - 32 Bit Farben
OS : Windows 10
BIOS Date : 20180122
Uptime : 0.1 Days
Run Date : Jan 12 '19 at 19:09
Run Duration : 77 Seconds
Run User : DEU-User
Background CPU : 5%

I don't understand why the RAM is performing so bad. I did change the slots on the mainboard and they are in the same colored slot. What could I do to improve the performance?
3 answers Last reply
More about poor performance skill ripjaws ddr4
  1. You need to go into bios and enable xmp/docp

    If it won't work consider updating your bios and try again..ram speed is pretty critical with ryzen
  2. Boot into BIOS and enable XMP with the memory kit . If the system fails to apply the settings then update the BIOS. You want the ram to be running at 3200! This is not as easy for a Latency 16 kit as a 14.....
  3. Thank you both for your advises. But I ran into some issues while updating that Motherboard before (http://www.tomshardware.co.uk/answers/id-3857167/asus-prime-x370-pro-bios-update-version-4207.html). I will have to contact my reseller/ ASUS before doing so.
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