Hello,
I am in desperate need of some help.
My PC has been running flawlessly for over a year, but three days ago all USB devices suddenly stopped being recognized.
I am constantly stuck at the Windows start up screen and unable to login.
Initially I thought it was due to a Windows update, and read a number of threads about people experiencing similar issues being stuck at the login screen. I followed troubleshooting instructions to no avail.
Then I realized that when I restart the PC I am unable to access the bios via keyboard commands either.
I cleared the CMOS to reset the motherboard and when rebooting received a message saying no keyboard or mice were plugged in (but they were).
Everything seems to be fine other than the lack of USB ports being recognized.
My keyboard (Corsair K70) powers up via USB but is not recognized.
I am totally stuck.
Any help would be greatly appreciated.
Specs:
MSI z370 A-Pro
i7 8700 non-k
Corsair DDR4 8gb x2
Zotac AMP 1080ti
Win 10 64 bit installed on a Samsung 960 Evo Nvme
2 SSDs and 2 HDDs on Sata
I am in desperate need of some help.
My PC has been running flawlessly for over a year, but three days ago all USB devices suddenly stopped being recognized.
I am constantly stuck at the Windows start up screen and unable to login.
Initially I thought it was due to a Windows update, and read a number of threads about people experiencing similar issues being stuck at the login screen. I followed troubleshooting instructions to no avail.
Then I realized that when I restart the PC I am unable to access the bios via keyboard commands either.
I cleared the CMOS to reset the motherboard and when rebooting received a message saying no keyboard or mice were plugged in (but they were).
Everything seems to be fine other than the lack of USB ports being recognized.
My keyboard (Corsair K70) powers up via USB but is not recognized.
I am totally stuck.
Any help would be greatly appreciated.
Specs:
MSI z370 A-Pro
i7 8700 non-k
Corsair DDR4 8gb x2
Zotac AMP 1080ti
Win 10 64 bit installed on a Samsung 960 Evo Nvme
2 SSDs and 2 HDDs on Sata
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