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My "Purchase could not be completed" Error in App Store – How Do I Fix This?

This Tutorial addresses:
My "Purchase could not be completed" Error in App Store – How Do I Fix This?

“Purchase could not be completed” error in App Store can occurr while using Windows 8 when users attempt to purchase any paid app from the Windows Store, and the transaction fails because of any reason.

In order to fix this issue, users can switch to Microsoft account in case they are logged on to the computer with the local account, and they have provided the credentials of Microsoft account while making their purchase.

Another option to resolve this problem can be to switch back to local user account if users are logged on to the computer with Microsoft account.

How to Fix “Purchase could not be completed” Error in App Store in Windows 8

To fix “Purchase could not be completed” error in App Store in Windows 8, any one of the methods given below can be tried:

Method 1
How to Switch to a Microsoft Account in Windows 8

In order to switch to a Microsoft account in Windows 8, step-by-step instructions given below must be followed:
  1. Log on to Windows 8 computer with any user account.
  2. Click Desktop tile from the Start screen to go to the desktop.
  3. Once on the desktop screen, hover mouse to the right bottom corner.
  4. From the displayed options, click Settings.
  5. From the bottom of the Settings pane, click Change PC settings.
  6. On the displayed PC settings window, click to select Users category from the left section.
  7. Once selected, from the right section, click Switch to a Microsoft account button under Your account section.



  8. On Sign in with a Microsoft account screen, specify the Microsoft account ID in the available field, and click Next.
  9. On Enter your Microsoft account password screen, specify the correct password in Password field, and click Next.
  10. On the next screen, click Finish to switch to a Microsoft account in Windows 8.
  11. Once switched, close the PC settings window, and initiate the Windows Store to download and install the apps flawlessly.


  • Method 2
    How to Switch to a Local User Account in Windows 8

    In order to switch to a local user account in Windows 8, step-by-step instructions given below must be followed:
    1. Log on to Windows 8 computer with any user account.
    2. Click Desktop tile from the Start screen to go to the desktop.
    3. Once on the desktop screen, hover mouse to the right bottom corner.
    4. From the displayed options, click Settings.
    5. From the bottom of the Settings pane, click Change PC settings.
    6. On the displayed PC settings window, click to select Users category from the left section.
    7. Once selected, from the right section, click Switch to a local account button under Your account section.



    8. On Switch to a local account screen, specify the correct password of Microsoft account ID in Current password field, and click Next.
    9. On next screen, click Next.
    10. On the next screen, click Sign out and finish button to switch to a local account in Windows 8.
    11. Once switched, close the PC settings window and initiate the Windows Store to download and install the apps flawlessly.

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